MARI K. SMITH
Dayton,Ohio
Summary
CAREER STATEMENT
High-Energy, results-oriented associate with ability and propensity to learn. Seeking a challenging and responsible position in a fast paced environment where I can apply my education and rejuvenate the customer's needs and satisfaction.
SUMMARY OF QUALIFICATIONS
Skilled and experienced working in various administrative and customer service positions
Developing and maintaining positive customerclient relations
Proficient in computer operations and various specialized applications.
Projecting a professional image of an organization to the public Strengths
Excellent interpersonal, organizational and communication skills...capable and comfortable interacting with people of diverse cultures and backgrounds...able to quickly master new concepts and procedures...capacity to work independently energetic and highly motivated individual.
Overview
10
10
years of professional experience
Work History
Attendance Clerk
Meadowdale High School
10.2022 - 05.2023
- Pleasantly greeted all office visitors and asked open-ended questions to determine needs.
- Maintained accurate records of all absences, truancy issues and disciplinary actions.
- Input daily attendance information into office database for 539-student school.
- Called parents and guardians to inquire about late or truant students.
Patient Access Specialist
Miami Valley Hospital
02.2019 - 02.2020
- Follow all applicable regulation and HIPAA rules
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record
- Identified insurance payment sources and listed payers in proper sequence to establish chain of payment
- Prepared patient identification band and completed admissions papers
- Performed patient pre-admission, admission, transfer and discharge activities
Seasonal Salon Assistant
Serenity Salon and Day
08.2013 - 01.2019
- Assist in phone calls, booking appointments, and inquiries
- Support stylists in customer care by doing a variety of small tasks
- Upkeep, clean and maintained salon floor
- Report any safety or equipment issues
- Managed time efficiently in order to complete all tasks within deadlines
- Demonstrated respect, friendliness and willingness to help wherever needed
- Organized and detail-oriented with a strong work ethic
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Developed and maintained courteous and effective working relationships
Seasonal Sales Associate
Victoria’s Secret Catalogue
09.2016 - 02.2017
- Market product items and up sale to maximize client experience
- Utilize interpersonal skills to troubleshoot and solve customer inquiries
- Worked on building the Limited Brand client relationships to ensure quality customer service and delight
Education
Creative Images College of Beauty Graduate
Vandalia, OH2017
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Central State University
2015
Graduate -
Stivers School of Arts
1313 E Fifth St2014
Skills
- Clerical Support
- Office Procedures
- Document Classification
- Project Requirements
- Complex Problem-Solving
- Telephone Skills
- Customer and Client Relations
- Critical Thinking
- Office Administration
- Administrative and Clerical Support
Timeline
Attendance Clerk
Meadowdale High School
10.2022 - 05.2023
Patient Access Specialist
Miami Valley Hospital
02.2019 - 02.2020
Seasonal Sales Associate
Victoria’s Secret Catalogue
09.2016 - 02.2017
Seasonal Salon Assistant
Serenity Salon and Day
08.2013 - 01.2019
Creative Images College of Beauty Graduate
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Central State University
Graduate -
Stivers School of Arts
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