Summary
Work History
Education
Skills
Timeline
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Marika Clarke

Marika Clarke

Clermont ,Florida

Summary

Energetic real estate agent offers wealth of experience in conducting property tours and launching successful marketing initiatives. Clear knowledge of federal fair housing laws and local regulations. Firm but fair when dealing with tenants concerning rents due, maintenance and neighbor complaints.

Work History

Real Estate Agent

Re Florida Homes By Dorina Lipovanciuc
03 2021 - Current
  • Advertised client properties through websites, social media, and real estate guides.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Liaised between buyers and sellers to provide positive experiences for both parties.
  • Communicated with clients to understand property needs and preferences.
  • Presented purchase offers to sellers for consideration.

Leasing Consultant

Carlton Arms Of Winter Park
02 2021 - Current
  • Distributed and followed up on tenant renewal notices.
  • Responded to requests and scheduled appointments for property showings.
  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
  • Resolved conflicts between tenants regarding noise, encroachments, and parking.
  • Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
  • Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
  • Collected rent and tracked resident payments and information in computer system.
  • Greeted clients, showed apartments, and prepared leases.
  • Verified tenant incomes and other information before accepting lease applications.
  • Collected monthly rent payments and other fees, always properly recording, and processing money.
  • Increased tenant satisfaction by promptly addressing concerns and resolving issues.
  • Streamlined the application process for prospective tenants, reducing wait times and increasing efficiency.
  • Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
  • Registered clients on database to enable tracking history and maintain updated records.
  • Ensured compliance with fair housing laws, keeping detailed records of all tenant interactions and transactions.
  • Maintained high occupancy rates through effective marketing strategies and excellent customer service.
  • Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.
  • Collaborated with team members to consistently provide a seamless leasing experience for all clients.

Timeshare Sales Consultant

Westgate Lakes Resort & Spa
12 2003 - 01 2013
  • Developed top-tier negotiating skills and turned customer objections into sales opportunities.
  • Guided sales prospects on resort property tours and followed up with targeted sales presentations.
  • Generated quality referrals or sales leads.
  • Improved overall guest experience at the resort by working closely with other departments to ensure seamless coordination of services.
  • Displayed high-level expertise with vacation and timeshare sales techniques and industry regulations.
  • Achieved top sales consultant status through diligent follow-up with clients, ensuring timely contract completion.
  • Developed expert knowledge of resort offerings and local area attractions to provide valuable information to clients during the sales process.
  • Successfully resolved client issues or disputes in a timely manner, preserving customer loyalty and maintaining company reputation for excellent service.
  • Increased customer satisfaction by providing personalized timeshare presentations tailored to their specific needs and preferences.
  • Reached or exceeded sales quotas and preset personal performance goals.
  • Collaborated effectively with the sales team to develop winning strategies for attaining individual and group goals.
  • Explored various financing options with clients to secure affordable payment plans, increasing likelihood of purchase commitment.
  • Maintained client lead database and consistently updated information to keep data current.
  • Cultivated a positive working environment among colleagues through active participation in team-building activities and sharing best practices openly.
  • Exceeded monthly sales targets consistently by implementing effective closing techniques and persuasive negotiation skills.

New Home Sales Consultant

Dr Horton
09 2001 - 12 2003
  • Worked closely with internal team members such as mortgage officers, title agents, construction project managers for seamless transaction coordination.
  • Created customized marketing materials highlighting unique property features that appealed to target demographics.
  • Developed strong relationships with potential buyers through excellent communication and customer service skills.
  • Participated in ongoing professional development opportunities staying current on industry best practices and emerging trends in the new home sales market.
  • Organized community outreach events introducing potential customers to newly constructed homes forging meaningful connections between families the neighborhood.
  • Increased new home sales by conducting thorough market research and implementing effective sales strategies.
  • Utilized CRM software to track buyer information and preferences, tailoring communication efforts for maximum effectiveness.
  • Collaborated with builders and designers to ensure timely completion of quality homes for client satisfaction.
  • Conducted comprehensive needs assessments with prospective clients identifying their specific requirements leading to tailored property recommendations.
  • Generated leads by participating in industry events, networking opportunities, and utilizing social media marketing techniques.
  • Provided ongoing support to buyers as they navigated financing options, inspections, appraisals, and other aspects of the purchase process.
  • Negotiated favorable terms for clients during contract discussions, securing optimal pricing and conditions.
  • Conducted regular follow-ups with prospective buyers, maintaining interest levels and fostering long-term relationships.
  • Delivered engaging presentations to showcase home features and benefits, resulting in higher conversion rates.
  • Managed client expectations throughout the home buying process, ensuring smooth transactions and positive experiences.
  • Maintained detailed knowledge of local real estate market trends ensuring accurate advice regarding property values and investment opportunities.

Education

Business - Business Administration

UTECH
06.1992

High School Diploma - General Studies

Dinthill Technical High School
06.1988

Skills

  • Lease Agreements
  • Market Trends
  • Application management
  • Competitive Research
  • Basic Mathematics
  • Organized Mindset
  • Local market conditions
  • Sales Techniques
  • Reporting and Correspondence
  • Clear Communication
  • Property tours and inspections
  • Fair housing policies
  • Relationship Building
  • Background Checks
  • Creative Problem-Solving
  • Business processes and procedures
  • Business partnerships
  • Customer Service
  • Community Engagement
  • Building rapport
  • Telephone and email etiquette
  • Cash Handling
  • Application verification
  • Property Inspections
  • Staff Management
  • Market Research
  • Lead Conversion
  • Contract Negotiation
  • Property Marketing
  • Customer service expertise
  • Event Planning
  • Prospect qualification
  • Training and mentoring
  • Team Collaboration
  • Property Tours
  • Organizational capabilities
  • Data Entry
  • Client Relations
  • Payment Collection

Timeline

Real Estate Agent

Re Florida Homes By Dorina Lipovanciuc
03 2021 - Current

Leasing Consultant

Carlton Arms Of Winter Park
02 2021 - Current

Timeshare Sales Consultant

Westgate Lakes Resort & Spa
12 2003 - 01 2013

New Home Sales Consultant

Dr Horton
09 2001 - 12 2003

Business - Business Administration

UTECH

High School Diploma - General Studies

Dinthill Technical High School

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Marika Clarke