Mariko Brown
San Jose,CA
Summary
Highly motivated, fast learner looking to gain experience in field of study and advance career. Experienced in leading teams through stressful situations and making key decisions under pressure to align with company mission and values. Holds certification in BLS and CPT.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Lab Associate II
Sutter Health
03.2023 - Current
- Performs duties related to receiving, handling, and processing specimens for testing.
- Receives, sorts and accessions specimens, assigning to appropriate pre-analytic and analytic workflow.
- Operates basic pre-analytic lab equipment
- Performs basic post-analytic tasks, including distributing reports, storing and/or retrieving specimens.
- Corresponds with affiliates regarding quality assurance cases for problem resolution.
- Completes quality-related tasks such as documentation of work, maintaining a sterile and safe work area, and monitoring pending work, as well as escalating priority work.
Shift Supervisor
Starbucks
03.2020 - 04.2023
- Managed associates in a leadership role: mentor, train, and assign associates as necessary.
- Accurately maintained inventory and managed cash flow. Professionally and confidently handled customer escalations.
- Supervised and motivated a team of baristas, ensuring adherence to company standards and procedures.
- Delivered exceptional customer service by addressing customer inquiries, resolving complaints, and ensuring a positive experience.
- Ensured compliance with health and safety regulations, maintaining cleanliness and organization.
Education
Chabot College, Hayward, CA
Fine Arts
Castro Valley High School, Castro Valley, CA
High School Diploma
Skills
Proficient in use of the following lab equipment: Siemens Aptio, Roche P-612, Tecan Labeler, Tecan Aliquoter
Ability to work both independently and as part of a diverse team
Strong organizational, technical, and interpersonal skills
Outstanding work ethic, applies will to reach and exceed expectations
Critical and analytical thinker with exceptional detail orientation
Certification
Certified Phlebotomy Technician , exp. 2027
BLS, exp. 2025
Timeline
Lab Associate II
Sutter Health
03.2023 - Current
Shift Supervisor
Starbucks
03.2020 - 04.2023
Chabot College, Hayward, CA
Fine Arts
Castro Valley High School, Castro Valley, CA
High School Diploma
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