Marileidys Porven
Miami,FL
Summary
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Overview
4
4
years of professional experience
Work History
Cashier
Gas Station
03.2023 - 06.2024
- Processed customer transactions efficiently using point-of-sale (POS) systems.
- Maintained accurate cash drawer throughout shift, minimizing discrepancies.
- Assisted customers with fuel purchases and convenience store items effectively.
- Managed inventory levels, restocking shelves to ensure product availability.
- Provided excellent customer service, resolving inquiries and complaints promptly.
- Trained new cashiers on operational procedures and customer service standards.
- Implemented process improvements that enhanced transaction speed and accuracy.
Sales Associate
Chicken Kitchen
04.2021 - 02.2023
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Assisted in managing inventory levels to ensure product availability during peak hours.
- Operated point-of-sale system accurately for processing transactions and handling cash.
- Maintained cleanliness and organization of dining area, enhancing overall customer experience.
- Supported team members during high-volume periods, promoting efficient workflow and service speed.
- Collaborated with kitchen staff to ensure timely order preparation and delivery to customers.
- Educated customers about menu items and promotions, fostering informed purchasing decisions.
Retail Sales Associate
Burlington
09.2020 - 01.2021
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized merchandise displays to drive sales and improve store appearance.
- Processed transactions accurately using point-of-sale (POS) systems, ensuring smooth checkout operations.
- Collaborated with team members to achieve sales goals and maintain optimal stock levels.
- Trained new associates on store policies, procedures, and customer service best practices.
- Conducted regular inventory checks to ensure product availability and minimize stock discrepancies.
- Resolved customer complaints effectively, improving satisfaction and fostering repeat business.
Education
High School Diploma -
Ruben Dario
Miami, FL02-2014
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
Languages
Spanish
English
Timeline
Cashier
Gas Station
03.2023 - 06.2024
Sales Associate
Chicken Kitchen
04.2021 - 02.2023
Retail Sales Associate
Burlington
09.2020 - 01.2021
High School Diploma -
Ruben Dario