Marilia Scalia
Buffalo,NY
Summary
Skilled Patient Care Technician offering demonstrated expertise in patient support developed over 10 years of healthcare experience. Skilled at supporting transports, ambulating patients and charting updates. Flexible team player with positive and upbeat nature.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Advanced Patient Care Technician
Kaleida Health Millard Filmore Hospital
05.2021 - 12.2021
- Supported patient admissions, discharges, and transfers to promote team productivity.
- Promoted a patient-centered care approach by actively listening, empathizing, and addressing concerns raised by patients or their families.
- Enhanced patient safety through diligent monitoring of vital signs and accurate documentation of medical records.
Home Health Patient Care
Home Care Services Provider
07.2020 - 04.2021
- Constructed cognitively stimulating activities.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Completed household management tasks for clients within private home settings.
Restaurant Manager
McDonald S Restaurants Canada
07.2009 - 08.2015
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
- Mentored and developed staff members for career advancement opportunities, leading to a more skilled and motivated workforce.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
- Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
Education
No Degree - Bachelor of Health And Human Development
The Pennsylvania State University
Penn, PANo Degree - Bachelor of Science in Health Sciences
Bachelor of Health And Human Development
Phoenix, AZNo Degree - Bachelor of Humanities
Canisius University
Buffalo, NYNo Degree - Bachelor of Tourism And Hospitality
Favip (International)
BrazilAssociate of Applied Science - Criminal Justice
Bryant And Stratton College
Getzville, NY05.2025
Skills
Customer Service
Culturally-competent care
Staff Supervision
Team Collaboration
Websites
Accomplishments
- Improved online restaurant reviews by successfully handling customer complaints, implementing monthly staff training and refining lunch and dinner menus.
- Supervised team of 120 staff members.
- Achieved Employee of The Month through effectively helping with restaurant daily operation.
- Employee of The Year through daily dedication and commitment
- Dean's List
- National Honor Society
Certification
- NCPCT - Patient Care Technician
- CHHA - Certified Home Health Aide
- Certified Restaurant Manager,McDonald's Corporation Canada - 2009-2015
Affiliations
- National Honor Society
- National Technical Society
Languages
Spanish
Professional Working
English
Full Professional
Portuguese
Native or Bilingual
Timeline
Advanced Patient Care Technician
Kaleida Health Millard Filmore Hospital
05.2021 - 12.2021
Home Health Patient Care
Home Care Services Provider
07.2020 - 04.2021
Restaurant Manager
McDonald S Restaurants Canada
07.2009 - 08.2015
No Degree - Bachelor of Health And Human Development
The Pennsylvania State University
No Degree - Bachelor of Science in Health Sciences
Bachelor of Health And Human Development
No Degree - Bachelor of Humanities
Canisius University
No Degree - Bachelor of Tourism And Hospitality
Favip (International)
Associate of Applied Science - Criminal Justice
Bryant And Stratton College
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