Marilia Gabriela De Souza
Miami,FL
Summary
A goal-oriented professional with over 10 years of diverse experience. Fast-learner and capable of working independently to accomplish goals. Offers excellent bilingual communication skills in English and Portuguese. Uses compassion to increase customer satisfaction. Actively works to strengthen the client-business relationship. Demonstrates excellent computer and customer service skills that can be appreciated in any administrative role. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
12
12
years of professional experience
1
1
Certification
Work History
ADMINISTRATIVE ASSISTANT / RECEPTIONIST
SHINING WAY ESTHETICS
01.2013 - Current
- Multi-tasked to provide key administrative support while greeting each guest
- Increased efficiency by maintaining a schedule and setting appointments according to availability
- Monitored office supplies, ensuring all areas were well-stocked and placing re-orders as needed
- Ensured all patient medical records were updated, frequently filing, scanning, and copying documents
- Boosted awareness and encouraged repeat business by launching email marketing campaigns
- Leveraged computer software to increase productivity and accuracy
- Verified patient credentials before providing information by phone
- Assisted patients with placing orders and promptly processing all payments.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
NANNY / BABYSITTER
EMELY NASCIMENTO
01.2015 - 01.2016
- Guaranteed child safety by supervising all activities while parents were away
- Assisted children with basic care, such as bathing, administering medication, or preparing meals
- Anticipated availability and schedule commitments when arranging extracurricular activities or transportation
- Communicates with children to understand their needs and ensure comfort.
- Assisted with light housekeeping duties as well as running errands.
- Prepared meals and snacks for children based on dietary guidelines.
PRIVATE DOG SITTER
ZENA
01.2013 - 01.2014
- Ensured the needs of each pet was met, scheduling feedings, exercise, bathing, and play as needed
- Enhanced the appearance of pets by providing regular grooming
- Administered medication to pets as needed, following any specific veterinarian or owner instructions.
- Supported clients during extended travel by providing consistent updates, photos, and videos of their pets'' activities and wellbeing.
- Maintained a safe and secure space for dogs by adhering to strict house rules and guidelines set by the pet owners.
- Ensured timely feeding, walking, and grooming routines for each dog under my care, resulting in contented and well-cared-for pets.
Education
Associate of Science - Nursing
Miami Dade College
Miami, FL12.2025
GED -
Ged Testing
Melbourne, FL08.2019
Skills
- Office Administration
- Inventory Control
- Data Entry
- Customer Service
- Scheduling
- Child Care
- Marketing
- Payment Processing
- Constant Contact
- Organization
- Professional Correspondence
- Microsoft Office Suite
- Computer Skills
- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
- File Organization
- Filing
- Administrative Support
- Time Management
- Office Management
- Scheduling and calendar management
- Database entry
- Data organization
- Professional and mature
- Mail handling
Certification
- CMT - Certified Medication Technician
Languages
English
Native or Bilingual
Portuguese
Native or Bilingual
Spanish
Elementary
Timeline
NANNY / BABYSITTER
EMELY NASCIMENTO
01.2015 - 01.2016
ADMINISTRATIVE ASSISTANT / RECEPTIONIST
SHINING WAY ESTHETICS
01.2013 - Current
PRIVATE DOG SITTER
ZENA
01.2013 - 01.2014
Associate of Science - Nursing
Miami Dade College
GED -
Ged Testing
- CMT - Certified Medication Technician
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