Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mariliana Davila

Sherman Oaks,CA

Summary

Dynamic event server with a proven track record at in events all over Los Angeles and SF, excelling in food and beverage service while enhancing customer experiences. Skilled in team collaboration and cash handling, I consistently surpass expectations through effective communication and meticulous attention to detail, ensuring memorable events and high guest satisfaction.

Overview

13
13
years of professional experience

Work History

Event Server/Assistant Event Coordinator

JM Events
Los Angeles, CA
01.2023 - Current
  • Upheld exceptional food, beverage and service standards to surpass customer expectations.
  • Portioned, plated and garnished menu items to meet company standards.
  • Provided food, beverage and table service to guests during events.
  • Greeted guests upon arrival, provided information on menu selections, and answered questions regarding availability of items.
  • Maintained cleanliness of all dining areas throughout the duration of an event.
  • Noted timing of meal progression, keeping kitchen staff informed.

Freelance Gig Worker

Instawork
Los Angeles, CA
07.2020 - Current
  • Adapted quickly to diverse event requirements while managing various gigs.
  • Provided exceptional service as barista at Universal, Warner Brothers, DreamWorks, and Paramount.
  • Utilized expertise in food and alcohol service to enhance customer experience.
  • Collaborated effectively with diverse teams to ensure seamless operations.

Shift Supervisor

Starbucks, Barista
South Beach, Miami
09.2017 - 07.2018
  • Provided on-the-job training to new staff members.
  • Ordered products from suppliers when inventory was low or out of stock.
  • Closed store by counting money at end of shift, restocking shelves and cleaning work areas.
  • Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Ensured compliance with health department regulations related to food handling practices.
  • Supervised team of employees, maintaining positive and productive atmosphere to enhance employee experience.
  • Encouraged baristas to suggest creative ideas for improving customer experience.
  • Prepared workstations with ingredients and tools to increase efficiency.
  • Fostered a team-oriented environment, encouraging collaboration and effective communication.

Teller

Wells Fargo
Brandon, FL
03.2016 - 08.2017
  • Prepared official checks for customer and internal bank needs.
  • Leveraged customer service and sales abilities to consistently meet performance goals.
  • Processed wire transfers for customers both domestically and internationally.
  • Resolved customer complaints quickly and efficiently in order to maintain positive relationships with clients.
  • Identified opportunities to refer customers to other areas of the bank for additional services.
  • Adhered strictly to all security procedures related to handling money at the teller window.
  • Provided exceptional customer service while accurately processing routine transactions.
  • Handled large volumes of currency quickly and accurately with minimal errors.
  • Processed term deposits, retirement savings plan contributions and mail deposits within processing time limits.

Server Shift Leader

El Rico Frappe Valrico
Valrico , FL
01.2012 - 02.2016
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Performed cash register functions accurately and efficiently.
  • Informed customers of daily specials and signature menu items.
  • Created positive guest experience by listening to guest needs and recommending options to meet requests.
  • Performed opening and closing duties such as counting money, cleaning equipment, stocking shelves.
  • Trained new employees to perform duties.
  • Supervised serving staff to drive high level of hospitality and food excellence.
  • Served food and beverages to patrons and confirmed complete orders.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.

Education

Bachelor of Arts - Performing Arts

New York Film Academy
Los Angeles, CA
05-2018

Skills

  • Food service
  • Beverage service
  • Menu knowledge
  • Customer service
  • Team collaboration
  • Event management
  • Communication skills
  • Cash handling
  • Food handlers license and alcohol servers certification

Languages

Spanish
Native/ Bilingual

Timeline

Event Server/Assistant Event Coordinator

JM Events
01.2023 - Current

Freelance Gig Worker

Instawork
07.2020 - Current

Shift Supervisor

Starbucks, Barista
09.2017 - 07.2018

Teller

Wells Fargo
03.2016 - 08.2017

Server Shift Leader

El Rico Frappe Valrico
01.2012 - 02.2016

Bachelor of Arts - Performing Arts

New York Film Academy

Similar Profiles

CREATE PROFILE
Mariliana Davila