Mari Lillian Abdalaal
Boynton Beach,FL
Summary
Hardworking pre-graduate student, seeking a position to provide patient care in preparation for physician assistant school. Kind heart, quick learner, and adaptive to new environments. Excellent at multitasking with a positive attitude. Strong background in providing compassionate care to patients.
Overview
5
5
years of professional experience
Work History
Medical Assistant/Medical Scribe
Light E.N.T.
06.2024 - Current
- Obtained client medical history, medication information, symptoms, and allergies.
- Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
- Increased overall productivity of clinical staff by providing real-time scribing support during high-volume shifts, enabling better focus on direct patient care.
- Accompanied physicians through day in fast-paced, stressful environments.
- Boosted patient satisfaction by ensuring all their concerns were accurately documented and addressed.
- Sanitized, restocked, and organized exam rooms and medical equipment.
National Account Manager
Oasis Corporate Housing
10.2021 - 05.2024
- Collaborated with business development managers in partner planning process to develop mutual performance objectives and maximize financial targets
- Managed, supported and grew business relationships with accounts to increase sales and revenue.
- Drafted client contracts, ensuring accuracy and completeness for all reservations.
- Fostered environment of collaboration with internal teams to ensure seamless execution of initiatives.
- Brought lapsed accounts back to active status and generating additional revenue.
- Enhanced client retention rates through proactive issue resolution and exceptional customer service.
- Trained other members of sales team on best practices for managing national accounts effectively.
Medical Assistant
Psychiatric Associates Of Wellington
08.2021 - 11.2021
- Utilized Electronic Medical Records (EMR) systems to record patient data.
- Sent electronic medication refills as requested by physician.
- Assisted in maintaining accurate physical & electronic medical records, ensuring patient privacy and HIPAA compliance.
- Processed medical records requests, assuring release only to appropriate parties proper authorization.
- Accompanied physicians through day in fast-paced, stressful environments.
- Handled sensitive information discreetly while performing administrative duties such as filing paperwork and processing payments.
- Managed multi-line telephone system and greeted claimants during office visits. Receiving approximately 30 incoming calls, emails and faxes per day from patients.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Confirmed appointments, communicated with clients, and updated client records.
Behavior Therapist
Developmental Intervention Specialists
05.2021 - 08.2021
- Established trusting relationships with clients, providing foundation for successful behavioral change.
- Administered therapy and applied behavioral analysis techniques in school, and social groups to facilitate client treatment plan.
- Developed, managed and oversaw progress reports and treatment plan to document client progress and milestones.
- Improved client behavior by implementing individualized therapy plans and interventions.
- Wrote clinical notes detailing therapy sessions to be reviewed by BCBA and insurance provider.
Administrative Assistant
Batch Hospitality Group
11.2019 - 05.2021
- Managed multi-line phone systems, facilitated efficient communication through email correspondence, and organized incoming and outgoing mail correspondence.
- Created and maintained databases to track and record customer data.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure smooth integration into team.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
Education
Bachelors Degree - Psychology
Florida Atlantic University
Boca Raton, FL2021
Skills
- HIPAA Compliance
- Medical Terminology
- EMR / EHR
- Patient Screening / Assessments
- Scribing for physicians
- Basic Life Support
- CPR
- Medical supply inventory
- Insurance coverage verification
- Compassionate Care
- Patience and Tolerance
- Pursuit of Learning
Timeline
Medical Assistant/Medical Scribe
Light E.N.T.
06.2024 - Current
National Account Manager
Oasis Corporate Housing
10.2021 - 05.2024
Medical Assistant
Psychiatric Associates Of Wellington
08.2021 - 11.2021
Behavior Therapist
Developmental Intervention Specialists
05.2021 - 08.2021
Administrative Assistant
Batch Hospitality Group
11.2019 - 05.2021
Bachelors Degree - Psychology
Florida Atlantic University
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