Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Marilin Aguilar

Bell Gardens

Summary

Hard-working, dedicated and experienced Customer Service Representative with a diverse background in sales, caregiving, and cashiering. Seeking a challenging and rewarding role in a customer service-oriented position to leverage my strong communication and problem-solving skills to enhance customer satisfaction and contribute to the growth of a dynamic organization.

Overview

13
years of professional experience
1
Certification

Work History

CVS Pharmacy

Pharmacy Service Associate
10.2023 - Current

Job overview

  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.

Office Support

Office Assistant
10.2020 - 03.2023

Job overview

  • Use of various computer software programs to accurately type 45wpm from straight copy to create memos, letters, reports or reply to email inquires
  • Opened, sorted, and routed incoming mail, answered correspondence, and prepared outgoing mail
  • Scheduled business appointments for client using Microsoft Outlook
  • Maintained and updated filing, entered data into database system using Excel
  • Promptly answered telephone calls to respond to inquiries; screened phone calls and handled them when appropriate


The Home Depot

Cashier
03.2016 - 09.2019

Job overview

  • Handled cash, credit, and check transactions efficiently and accurately, balancing cash drawer daily
  • Assisted customers in locating products, answering inquiries, and providing information on promotions and store policies
  • Actively engaged in upselling and cross-selling, contributing to increased sales and revenue
  • Responded to and resolved customer concerns with a professional and customer-focused approach

Perfumes 21

Sales Associate
08.2012 - 02.2016

Job overview

  • Successfully transitioned from door-to-door perfume sales to a retail environment, achieving consistent high sales performance
  • Assisted customers in finding the perfect fragrances, provided product information, and offered personalized recommendations
  • Managed inventory, organized product displays, and contributed to visual merchandising to create an inviting shopping environment
  • Resolved customer complaints and concerns, ensuring a positive shopping experience

Caregiver at Home Facility

Caregiver
08.2013 - 05.2014

Job overview

  • Provided compassionate care to clients, assisting with daily activities such as bathing, grooming, and meal preparation
  • Administered medication and monitored health conditions, communicating effectively with healthcare providers
  • Fostered a safe and supportive environment, promoting emotional well-being and physical comfort for clients

Education

John C. Freemont High School
Los Angeles, CA

High School Diploma

Skills

  • Exceptional interpersonal and communication skills, honed through diverse customer-facing roles
  • Strong problem-solving abilities, enabling effective resolution of customer issues and concerns
  • Proficient in point-of-sale (POS) systems and cash handling procedures
  • Outstanding organizational skills and attention to detail
  • Compassionate and patient demeanor, developed during caregiving experience
  • Ability to work effectively both independently and as part of a team
  • Proficiency in Microsoft Office Suite, Google Workspace, and Inventory Software
  • Fluently bi-lingual in English and Spanish
  • Ability to multi-task
  • Above average Math skills

Certification

  • CPhT - Certified Pharmacy Technician
  • Licensed Arm Security Officer

Timeline

Pharmacy Service Associate

CVS Pharmacy
10.2023 - Current

Office Assistant

Office Support
10.2020 - 03.2023

Cashier

The Home Depot
03.2016 - 09.2019

Caregiver

Caregiver at Home Facility
08.2013 - 05.2014

Sales Associate

Perfumes 21
08.2012 - 02.2016

John C. Freemont High School

High School Diploma

Similar Profiles

CREATE PROFILE
Marilin Aguilar