Valeria Leguizamon
Capri Restaurant
Philadelphia,PA
1
Certification
6
years of professional experience
Customer-focused professional with experience in hospitality, customer service, sales, and event coordination. Strong communication, organizational, and relationship-building skills with a passion for delivering exceptional client experiences in fast-paced environments.
Work History
Events Coordinator
1 Year 6 Months- Managed event budgets up to [$X], maintaining cost-efficiency without compromising quality.
- Served as the primary point of contact for clients, handling inquiries, bookings, contracts, and day-of coordination.
- Handled guest lists, reservations, and last-minute changes with professionalism and efficiency.
- Coordinated private dining events, corporate functions, and special occasions within the restaurant, ensuring seamless service and client satisfaction.
Hostess
1 Year 8 Months- Assigned patrons to tables suitable for needs and restaurants section rotation.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Seated patrons based on guest preferences and seating.
- Minimized customer service complaints by expertly managing customer expectations during busy periods.
Front Desk/Sales
3 Years 10 Months- Welcoming members with friendly greeting, answering questions, phone calls.
- Updating payments on memberships.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Confirmed appointments, communicated with clients, and updated client record.
- Selling membership plans to reach goals
Education
Esthetician School
Associate's degree - communication and media Studies
High School Diploma
Skills
Outstanding Communication Skills
Strong Team Collaboration
Conflict Resolution & Problem-Solving
Exceptional Customer Service
Relationship Building & Client Engagement
Active Listening & Effective Communication
Professional Presentation & Public Speaking
Leadership & Team Development
Analytical & Critical Thinking
Certification
- NYC Modeling and Acting License March 2017 to March 2019
- Basic Life Support February 2020 to November 2022
Timeline
Events Coordinator
Capri Restaurant
02.2025 - CurrentRead More
Hostess
Suraya
06.2023 - 02.2025Read More
Front Desk/Sales
La Fitness
10.2020 - 08.2024Read More
Swenson Arts and Technology
High School Diploma
Read More
Community College of Philadelphia
Associate's degree from communication and media Studies
Read More
The Chrysm Institute
Esthetician School
Read More