Marilina Mena Ortiz
Newark,NJ
Summary
Results-focused rental agent skilled in cost calculation and processing rental applications. Strong ability to verify eligibility and provide excellent customer service, fostering positive relationships with Dedicated rental agent with expertise in customer service, tenant screening, and document verification. Proven ability to conduct property showings and manage rental procedures effectively.
Overview
4
4
years of professional experience
Work History
Rental Agent
GREATER REALTY MANAGEMENT
Irvington, New Jersey
07.2025 - Current
- Assisted clients in finding suitable rental properties based on preferences.
- Conducted property showings and answered tenant inquiries professionally.
- Managed rental applications and processed tenant screening efficiently.
- Verified rental eligibility by checking driver's license, insurance card, credit card information, and other required documents.
- Calculated total cost for rental including taxes, fees, and other charges.
- Greeted customers and provided excellent customer service.
Rental Agent
Dream House rentals NJ
Newark, NJ
09.2023 - Current
- Assisted clients in finding suitable rental properties based on preferences.
- Conducted property showings and answered tenant inquiries professionally.
- Verified rental eligibility by checking driver's license, insurance card, credit card information, and other required documents.
- Explained policies and reviewed documentation to obtain signatures.
Team Member
Walgreens
Newark, New Jersey
09.2021 - 08.2022
- Collaborated with team to maintain cleanliness and organization in service areas.
- Assisted customers with inquiries and provided knowledgeable product recommendations.
- Managed inventory levels by restocking supplies and checking expiration dates regularly.
- Trained new employees on daily operations and customer service best practices.
- Communicated effectively with team members to enhance workflow during busy periods.
- Maintained a clean and organized work area throughout shift.
- Operated cash registers to process payments from customers.
Education
CNA - Nursing Education
HITEP
Providence, RI08-2019
GED -
Community Collage RI
Providence, RI05-2017
Skills
- Document verification
- Tenant screening
- Rental policies
- Customer service
- Cost calculation
- Active listening
- Property showings
- Cash handling
- Teamwork and collaboration
- Rental Procedures
Languages
Spanish
Native/ Bilingual
English
Professional
References
References available upon request.
Timeline
Rental Agent
GREATER REALTY MANAGEMENT
07.2025 - Current
Rental Agent
Dream House rentals NJ
09.2023 - Current
Team Member
Walgreens
09.2021 - 08.2022
CNA - Nursing Education
HITEP
GED -
Community Collage RI