Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marilis Mercado Soto

Norristown,PA

Summary

Reliable and dedicated individual with an educational background in Social Services looking to bring my knowledge and skills in the growth and development of the company for which I will be offering my services.

Overview

11
11
years of professional experience

Work History

Returns Associate

Marshalls
02.2023 - Current
  • Responded to customer requests for products, services, and company information.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Immunization Specialist Coordinator

ACLAMO
01.2022 - Current
  • Coordinated work groups and outreach activities.
  • Educated community members about environmentally-related health issues.
  • Provide outreach and education on the importance of routine lifespan immunizations.
  • Provide education and information on COVID-19 impact vaccines and prevention.
  • Organized and coordinated COVID-19 and/or other immunization related clinics and events.

Resource Home Worker

Pradera Inc.
09.2017 - 11.2021

The RPSW has the responsibility to provide licensing and relicensing of resource homes and resource parents in Philadephia County and Penssylvania state. The RPSW will assess the homes of parents and relatives residing in Philadelphia County that requesting the placement of biological relative (KIN) or foster children.

The RPSW provides guidance and discipline to the resource parent by ensuring that the home continues to meet licensing standards. The RPSW helps resource parents develop and implement strategies to resolve issues or challenges that could ultimately jeopardize placement stability and/ or the child/ youth's well being.

Additionally, the RPSW acts as a liaison between the resource parent and CUA/DHS

Family Health Worker

Norris Square Community Alliance
07.2016 - 06.2017

Norris Square Community Alliance is a community development company founded in 1983 by a group of women from the community who want to take control of their neighborhood and provide a healthy and safe environment for their children. As a family worker, my duties were to provide comprehensive services to families who are enrolled in the program and to monitor the delivery of services. The Family/Health Worker is expected to maintain and document all children's health records and the needs of the family service. Services extended to families may include minimal counseling, referrals to include health and wellness support and treatment, educational and recreational programming, crisis intervention, and advocacy. Follow- up with families of children with attendance issues per program protocols. Assist Family/Health Coordinator in completing vision, weight/height and other screening to meet Head Star Standards and/or state regulations.

Executive Assistant

The Senate of Puerto Rico
02.2015 - 01.2016

The Senate of Puerto Rico is the upper house of the Legislative Assembly of Puerto Rico. The Senate, together with the House of Representatives of Puerto Rico, controls the legislative branch of the government of Puerto Rico. As an executive assistant, my duties were to manage and maintain the senator schedule via the Outlook Calendar; to include scheduling appointments, meetings, conferences, speaking invitations, and official functions and also to assist the public in any matters requested by them. Prepare variety of materials using the computer and MS Office including MS Word, Word Perfect, Excel, spreadsheets and perform other duties as assigned. Uphold a strict level of confidentiality.

Case Manager

Workforce Development Administration
07.2014 - 12.2014
Workforce Development Administration (ADL) is a public body and its mission is to coordinate and manage occupational aimed at development and strengthening of the workforce in Puerto Rico strategies. This agency was appointed to administer the federal funds received by the government under the Labor Force Opportunities and Innovation Act (WIOA). Our goal is to train our participants to integrate them into the labor force with a wide variety of services in the villages that comprise our local area. My duties were to determine who was eligible to receive the benefits from the program by conducting interviews using guidelines provided by the agency. After the determination, if it was favorable, provided them with tools for their professional development in Puerto Rico’s working class. To manage client files and provide accurate documentation for services, including contact notes. 

Medical billing assistant

Dra. Yolanda Hernández Pérez, PHD
01.2014 - 01.2016

The office of Dr. Yolanda Hernández Pérez, PhD offers services for families, group and individual. They work under human behavior in mental health programs. My duties as a medical billing assistant; medical history, history of drugs, complaints and allergies, medical history, keeping the database up to date and medical records. Financial statements and billing procedures. Payment collected by the health services provided. Protect patient health information for privacy. Prepare, write, edit and review health records.

Education

Bachelor of Social Science - Criminal Justice

Metropolitan University
Aguadilla, Puerto Rico

Master of Arts - Education in Management and Leadership

Universidad Interamericana Recinto Arecibo
Arecibo, Puerto Rico
06.2021

Skills

  • Excellent organizational skills
  • Verbal and written communication skills
  • Medical Billing Certification
  • Bilingual (English and Spanish)
  • Computer Literate
  • References upon request

  • Ability to work with families of diverse backgrounds
  • Excellent management of the Child Plus & COPA system
  • Credits and Social Worker certification in PA
  • 23 Credits to a Master Degree in Clinical Social Worker
  • 117 Credits to a Master Degree in Education in Management and Leadership

Timeline

Returns Associate

Marshalls
02.2023 - Current

Immunization Specialist Coordinator

ACLAMO
01.2022 - Current

Resource Home Worker

Pradera Inc.
09.2017 - 11.2021

Family Health Worker

Norris Square Community Alliance
07.2016 - 06.2017

Executive Assistant

The Senate of Puerto Rico
02.2015 - 01.2016

Case Manager

Workforce Development Administration
07.2014 - 12.2014

Medical billing assistant

Dra. Yolanda Hernández Pérez, PHD
01.2014 - 01.2016

Bachelor of Social Science - Criminal Justice

Metropolitan University

Master of Arts - Education in Management and Leadership

Universidad Interamericana Recinto Arecibo
Marilis Mercado Soto