Marilou Martinez

Stay at home due to moving to Midland from Crane, TX due to my husband's employment.

Handled incoming phone calls and welcomed customers and guests as the initial point of contact.

Compiled and issued billing statements for company work performed.

Ensured accuracy in monthly credit card billing through detailed receipt verification.

Processed employment data and onboarded new hires into QuickBooks.

Compiled rental information and maintained equipment inventory through spreadsheets.

Processed invoices using Open Invoice System.

Issued and mailed invoices for goods and services rendered by the company.

• Recorded daily student attendance using district software, ensuring accuracy and compliance with reporting standards.
• Assisted in generating attendance reports for administrative reviews, supporting data-driven decision-making.
• Communicated with teachers and parents regarding attendance issues, fostering collaboration for student success.
• Maintained organized records of student absences and tardies, streamlining data retrieval for audits.
• Handled office communications and facilitated visitor interactions.
• Instructional facilitator for dual credit college courses and In School Suspension for first 2 years of employment.

• Delivered mail and packages along designated routes in a timely manner.
• Sorted and organized mail to ensure efficient delivery.
• Maintained accurate records of deliveries and pickups.
• Provided exceptional customer service by addressing inquiries and concerns.
• Operated postal vehicles while adhering to safety regulations.
• Adapted quickly to changing weather conditions and workload demands.
• Utilized handheld scanners for tracking package deliveries and ensuring accountability.
• Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
• Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
• Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
• Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.