Marilu Marcq
San Diego,CA
Summary
Accomplished Manager and Deputy Sheriff-Sergeant with a proven track record at Barrio Dogg and the San Diego County Sheriff's Department, enhancing operational efficiency and fostering team collaboration. Skilled in strategic planning and complex problem-solving, with a commitment to staff development and performance improvement. Demonstrates exceptional leadership and communication abilities, significantly improving community relations and employee engagement. Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
32
32
years of professional experience
Work History
Manager
Barrio Dogg
04.2022 - Current
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Deputy Sheriff-Sergeant
San Diego County Sheriff's Department
01.1993 - 03.2022
- Enhanced department efficiency by implementing streamlined processes for report writing and case management.
- Managed daily shift operations efficiently, coordinating staff assignments and overseeing the completion of all required tasks.
- Upheld a high standard of ethics within the department by enforcing regulations consistently and fairly among all deputies.
- Maintained public trust with transparent communication and community outreach efforts, fostering positive relationships between law enforcement and citizens.
- Provided leadership during high-stress situations, guiding team members through critical incidents while maintaining a calm demeanor under pressure.
- Conducted regular performance evaluations for subordinates, providing constructive feedback to encourage professional growth and development.
- Trained new recruits on department policies, procedures, and best practices to ensure consistent enforcement of laws across the force.
- Developed strong partnerships with local schools, businesses, and organizations to promote crime prevention initiatives and increase overall safety in the community.
Education
Master of Arts - Human Behavior
National University
San Diego, CA06.2007
Bachelor of Arts - Administration of Justice
University of Phoenix
San Diego, CA06.2005
Skills
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
- Staff Management
- Strategic Planning
- Cross-Functional Teamwork
- Staff Development
- Policy Implementation
- Schedule Preparation
- Performance Evaluations
- Teamwork and Collaboration
- Team Leadership
Languages
Spanish
Native or Bilingual
Timeline
Manager
Barrio Dogg
04.2022 - Current
Deputy Sheriff-Sergeant
San Diego County Sheriff's Department
01.1993 - 03.2022
Master of Arts - Human Behavior
National University
Bachelor of Arts - Administration of Justice
University of Phoenix
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