Marilu Ochoa
Berwyn,IL
Summary
Dynamic childcare professional with experience at YMCA in Berwyn, skilled in fostering child development through creative play and positive reinforcement. Adept at problem-solving and maintaining a safe environment, I effectively engage toddlers and promote social skills, ensuring a nurturing atmosphere that enhances well-being and learning. CPR certified and committed to excellence in care.
Overview
9
9
years of professional experience
Work History
Conselor and Babysitting
YMCA in Berwyn
06.2024 - Current
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Created an enjoyable atmosphere during babysitting sessions through storytelling, games, and music.
- Helped children learn how to complete small chores appropriate for age level.
- Served as a positive role model for young children by modeling appropriate language usage, manners, and conflict resolution methods.
- Promoted good behavior by using positive reinforcement techniques, such as praise and rewards.
- Led indoor and outdoor activities to entertain and occupy children.
- Handled emergencies calmly and efficiently while following established safety protocols provided by the parents.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Enhanced children''s well-being by providing a safe and nurturing environment.
- Played games, worked on puzzles, and read books to young children.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Integrated cultural awareness into lessons by incorporating diverse perspectives and materials into the curriculum.
- Promoted digital literacy by integrating technology into curriculum.
- Developed and implemented classroom routines to address varying student needs.
- Adapted teaching methods and materials to meet students' varying needs.
Manager of Operation Lunch
Aramark
09.2016 - 11.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Contributed positively to team morale through effective communication and cooperation with coworkers.
- Successfully maintained an orderly workspace under pressure by clearing tables promptly after diners'' departures.
- Processed orders and sent to kitchen employees for preparation.
- Inspected dishes and utensils for cleanliness.
Education
Associate of Arts - Early Childhood Education
Morton College
Cicero, IL05-2006
Skills
- Problem-solving
- Infant care experience
- CPR certified
- Creative playtime
- Child safety expertise
- Toddler engagement
- Arts and crafts
- Playing puzzles and games
- Attention to detail
- Adaptability and flexibility
- Decision-making
- Positive reinforcement
- Social skills development
- Certified in first aid and CPR
- Age-appropriate routines
- Childcare
- Child supervision
- Child development
- Age-appropriate activities
- Early childhood development
- Behavior monitoring
- Early childhood education
- Creative problem solving
Timeline
Conselor and Babysitting
YMCA in Berwyn
06.2024 - Current
Manager of Operation Lunch
Aramark
09.2016 - 11.2023
Associate of Arts - Early Childhood Education
Morton College
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