Mariluz Torres
Tampa
Summary
Highly motivated and Organized employee with desire to take on new challenges. To obtain employment with a well-established doctor who will allow me to utilize my current skills and master new ones for future growth of the practice.
Overview
16
16
years of professional experience
Work History
Clinical Supervisor
Hawthorne Oncology Pain Expert
01.2024 - Current
- Assist checking in and out patients, collecting copays and outstanding balances. Scheduled appointments and procedures, obtain referrals and authorization as well as verifying insurance, assist physician in back office with procedures using C-Arm machine for nerve blocks and epidural injections. Measuring vital signs.
- Monitored, analyzed, and corrected staff performance and worked with nurse manager to raise standards of practice.
- Served as a liaison between clinical staff and administration to address concerns and optimize workflows.
- Responded to patient complaints and concerns, restoring trust and maintaining clinic reputation for quality care. Assessed patients, determined needs, and managed care.
Surgical Coordinator
Physician Partners of America
03.2021 - 12.2023
- Managed seven surgery centers with over forty provider offices.
- Coordinated with facility to ensure all medical supplies were in stock for each case.
- Scheduled and confirmed patient appointments and consultations along with providing quote on procedure cost and working out payment plan.
- Coordinated work processes and routed paperwork to appropriate physicians and staff members. Organized patient charts for surgical procedures and ensured accuracy of all documents.
- Collaborated and established strong working relationships with physicians, supervisors and colleagues.
Administrative Lead/Medical Assistant
Physician Partners of America
06.2017 - 03.2021
- Oversee all Medical Assistants were properly inputting and collecting correct patient information. Organized filing system for easy retrieval of documents when needed.
- Answer calls, prepared charts, and administer injections. Set up trays for inner office procedures and performed EKG, dispense Workers Comp medications as well as implemented prior auth and appeals for medications.
- Checked patient in and out , collect copay and set up procedure dates. Inventoried and ordered supplies for office.
Medical Assistant
Pulmonary & Sleep of Tampa Bay
03.2009 - 06.2017
- Conducted EKGs, spirometry testing, administer injection, perform allergy test, measured vital signs and other diagnostic tests as requested by the physician.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Answered phones, scheduled appointments, scheduled Bronchoscopy procedure in hospitals and obtained authorization from insurance company. Ordered oxygen and Cpap equipment.
Education
Phlebotomist -
Baycare
01.2008
Medical Assistant -
Concorde Career Institute
Tampa, FL01.2002
High School Diploma -
American Academy
01.2001
Skills
- Bilingual (Spanish & English)
- Knowledgeable in running a medical office (Front & Back) Office Supervisor
- Multi task & ability to work on an individual basis as well as team orientated environment
- Documentation and Recordkeeping, Insurance Authorizations
- Medical Terminology, EMR system, E-Clinical, Athena, ModMed
- Customer Service and patient care & Compassionate
Timeline
Clinical Supervisor
Hawthorne Oncology Pain Expert
01.2024 - Current
Surgical Coordinator
Physician Partners of America
03.2021 - 12.2023
Administrative Lead/Medical Assistant
Physician Partners of America
06.2017 - 03.2021
Medical Assistant
Pulmonary & Sleep of Tampa Bay
03.2009 - 06.2017
Medical Assistant -
Concorde Career Institute
High School Diploma -
American Academy
Phlebotomist -
Baycare
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