Marilym Mendez
Miami,FL
Summary
Forward-thinking professional with proven history of leadership, planning and problem solving. Adept collaboration with professional to accomplish demanding objectives, motivate staff, and organize resources. Systematic understanding of maintaining coverage for all operational needs.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Assistant Manager
Carl's Jr
Miami, FL
10.2023 - Current
- Developed a system for tracking inventory and ordering supplies as needed.
- Maintained up-to-date knowledge of company products and services.
- Created reports on sales trends, inventory levels, and financial data.
- Supervised daily operations including scheduling shifts, assigning duties.
- Resolved conflicts between team members in an effective manner.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Delegated work to staff, setting priorities and goals.
Barista
Juan Valdez
Miami, FL
10.2023 - 02.2024
- Mastered the preparation of a wide range of specialty coffee classics like lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments using point-of-sale system.
- Responded promptly and professionally to client inquiries, ensuring excellent customer service.
- Supported highest standards of conduct and service to support company reputation.
- Assisted customers with menu selection, offering recommendations based on personal preferences and dietary restrictions.
Shift Supervisor
Sloan's Ice Cream
Miami, FL
07.2022 - 10.2023
- Handled cash duties including counting money, balancing registers, and preparing bank deposits.
- Effectively addressed and resolved all shift-related issues in a timely manner.
- Monitored staff performance, ensuring quality standards were met.
- Assigned tasks based on team members' strengths and skill sets.
- Worked closely with management to strategize and execute special event plans and promotions.
Assistant Manager
Giardino Gourmet Salads
Miami, FL
03.2022 - 12.2022
- Created inventory tracking system and streamlined supply ordering process.
- Managed customer service inquiries and complaints promptly.
- Generated comprehensive reports analyzing sales trends, inventory levels, and financial data.
- Worked closely with management to formulate and execute strategic plans in support of business objectives.
- Provided assistance and direction to staff for their daily tasks, projects, and objectives.
- Recruited and trained employees to meet job requirements.
Education
High School Diploma -
Ronald W. Reagan/Doral Senior High School
Doral, FL06-2021
Associate of Arts - Interior Architecture
Miami Dade College
Miami, FLSkills
- Employee Scheduling
- Recruiting and interviewing
- Microsoft Office expertise
- Sales monitoring
- Money Handling
- Leadership
- Problem-solving
- Digital skills
- Creative
- Initiative and self-management
Certification
- ServSafe Food Handler Certificate
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Assistant Manager
Carl's Jr
10.2023 - Current
Barista
Juan Valdez
10.2023 - 02.2024
Shift Supervisor
Sloan's Ice Cream
07.2022 - 10.2023
Assistant Manager
Giardino Gourmet Salads
03.2022 - 12.2022
High School Diploma -
Ronald W. Reagan/Doral Senior High School
Associate of Arts - Interior Architecture
Miami Dade College