Marilyn Arellanes
Duarte,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Ready to help team achieve company goals.
Overview
30
30
years of professional experience
Work History
Office Specialist
The Garvey Elementary School District
11.2007 - Current
- Maintain all Special Education Files which included filing IEP's and assessments.
- Maintain The Special Education Information Systems database by clearing up errors and uploading onto Calpads.
- Greeted incoming visitors and parents professionally and provided friendly, knowledgeable assistance.
- Interacted with parents by phone, email, or in-person to provide information regarding the process to have their student assessed for Special Education.
- Processes requisitions.
- Processes timesheets
- Generates NPA/NPS Master Contracts and Service Contracts
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Assisted with processing transportation requests.
Office Assistant
The Garvey School District - Rice School
11.2000 - 11.2007
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Input data into spreadsheets and databases.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Delivered clerical support by handling range of routine and special requirements.
- Assisted parents and students with daily routine questions.
- Assisted students with injuries and/or illness in absence of nurse
Customer Service Representative
Montgomery Wards Department Store
04.1993 - 05.2001
- Responded to customer requests for products, services, and company information.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Cross-trained and backed up other customer service managers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Delivered prompt service to prioritize customer needs.
Education
High School Diploma -
San Gabriel High School
San Gabriel, CA06.1992
Certificate - Business Information Technology And Child Dev
Pasadena City College
Pasadena, CASkills
- Customer Service
- Attention to detail
- Teamwork Skills
- Computer Skills
- Problem Solver
Timeline
Office Specialist
The Garvey Elementary School District
11.2007 - Current
Office Assistant
The Garvey School District - Rice School
11.2000 - 11.2007
Customer Service Representative
Montgomery Wards Department Store
04.1993 - 05.2001
High School Diploma -
San Gabriel High School
Certificate - Business Information Technology And Child Dev
Pasadena City College
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