Marilyn Blanco
Self-employeed
Tampa,FL
31
years of professional experience
Experienced professional with a background in data processing, resolution support, and household operations. Skilled in time management, communication, and adapting to changing priorities. Strong track record of maintaining accuracy, meeting deadlines, and keeping workflows organized.
Work History
Home Maker
16 Years 5 Months- Managed meal planning, grocery procurement, and inventory to support efficient household readiness.
- Coordinated household schedules, appointments, and daily routines to maintain consistent operations.
- Maintained clean, organized living spaces through systematic cleaning, laundry, and decluttering.
- Oversaw budgeting, bill payments, and expense tracking to maintain financial organization.
Media Processor
2 Years 9 Months- Processed and updated customer information according to Postal Editing Regulations.
- Accurately handled charge/cash orders, payments, and account modifications within strict deadlines.
- Tracked production batches for accounting and auditing purposes.
- Assisted multiple departments, adapting quickly to shifting business priorities.
- Contributed to the achievement of department goals through consistent high-quality work.
Resolution Analyst
3 Years 1 Month- Handled high-volume communications and service requests via Lotus Notes.
- Investigated customer complaints and service issues to determine root causes and appropriate resolutions.
- Coordinated with Regional and National offices to ensure timely resolution of escalated issues.
- Coordinated escalation cases with internal teams to ensure timely closure and client communication.
- Boosted overall productivity by effectively prioritizing tasks based on urgency, complexity, and potential impact on clients.
- Attended and actively participated in Association on Customer Focus and monthly meetings of the Contract Group.
Data Processing Officer
3 Years 8 Months- Processed import applications, amendments, and pre-classification reviews within 24 hours.
- Determined inspection requirements and coordinated with importers for discrepancies.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
EDP Staff
1 Year 3 Months- Entered and validated large volumes of data accuracy.
- Reconciled invoices, verified incomplete documents, and coordinated corrections with branches.
- Directed daily operations, ensuring consistent workflow and timely task completion
- Coordinated customer inquiries, delivering accurate information and responsive service
- Maintained records, verifying data accuracy and supporting organized documentation
Education
Bachelor of Science - Computer Science
Skills
Household management
Time management
Attention to detail
Problem-solving abilities
Teamwork
Empathetic communication
Timeline
Home Maker
Self-employeed
05.2010 - CurrentRead More
Media Processor
TIME Inc. (Time Warner Division)
08.2007 - 05.2010Read More
Resolution Analyst
SGS Gulf Limited Rohq
04.2001 - 05.2004Read More
Data Processing Officer
SGS Far East Ltd. Inc.
07.1997 - 03.2001Read More
EDP Staff
Raffles and Company Inc.
04.1996 - 07.1997Read More
Adamson University
Bachelor of Science from Computer Science
Read More