Marilyn Carter-Tuliva
Phlebotomist
Los Angeles,CA
Summary
A level-headed health professional who remains calm and efficient in tough and stressful situations. Experienced Medical Assistant professional and nationally certified phlebotomist with strong leadership and relationship-building skills. Expert in quickly and accurately collecting specimens using variety of venipuncture and capillary puncture techniques. Focused Phlebotomist offering 32 years of experience and expertise in performing venipuncture to geriatric patients. Accomplished in quickly building rapport with patients with excellent bedside manner and proficiency in easing patients' anxiety. Committed to maintaining highest standards of safety and quality control.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Certified Phlebotomist
Quest Diagnostics
04.2019 - 12.2023
- Obtained blood specimens by performing venipunctures and finger sticks 20 times per day
- Accurately labeled vacutainer tubes with patient name, date and time of collection
- Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles
- Collected fluid or tissue samples by using appropriate collection procedures, including Swabs and Specimen collection procedures
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Tracked collected specimens by initialing, dating and noting times of collection
- Followed physician orders when administering therapeutic phlebotomy
- Stocked phlebotomy cart or carrier with appropriate supplies
- Organized daily work based on collection priority
- Resolved unusual test orders by contacting physicians, nursing stations or reference laboratories
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Followed physician orders to correctly administer therapeutic phlebotomy.
- Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
- Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Organized daily work based on collection priority.
- Validated blood and specimen collection orders, alerting nurses or physicians of discrepancies between order and nursing station logs.
- Used personal protective equipment correctly to protect coworkers and patients.
- Packaged and shipped specimens to central lab daily.
- Tracked collected specimens by initialing, dating and noting times of collection.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Participated in continuing education programs to stay up to date on new technologies and procedures.
- Centrifuged blood samples as outlined in clinical protocols.
Office Administrative Assistant
Attentive Services Home Health, INC
12.2012 - 09.2018
- Accurately completed insurance and Medicaid billing and OASIS documentation promptly.
- Increased weekly average patient visits volume by 20% through improved scheduling and rapid insurance approval turnaround.
- Responded appropriately to the physical, emotional and developmental needs of patients.
- Maintained accurate records of patient care, condition, progress, and concern
- Raining to support operational needs of multiple departments.
- Completed bi-weekly payroll for 6 employees.
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
- Oversaw quality control and productivity rates to increase revenue and production times.
- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
- Maintained computer and physical filing systems.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
- Initiated timely project management within budget constraints for multi-faceted problems concerning executive leaders.
- Interacted with customers by phone, email or in-person to provide information.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
Education
Diploma - Medical Assistant
Watterson College
Los Angeles08.1988
Bachelor of Science - Public Health
Southern New Hampshire University
Hooksett, NH03.2024
Skills
- Committed team player
- Compassionate
- Patient-focused care
- CPR/First Aid certified
- Phlebotomy knowledge
- Trained in HIPPA compliance
- Sharp critical thinker
- Adaptable
- Personable
- Driven
Injections
Infection Control
Medical Terminology
Hematocrit
EKG
Vital Signs
Urinalysis
Sterilization Procedures
- Venipuncture
- Specimen Labeling Procedures
- Health Education
- Diagnostic Testing
Certification
Nationally Certified Phlebotomist(NPCE)
Medical Assistant
- First Aid Certification
- BLS
Timeline
Certified Phlebotomist
Quest Diagnostics
04.2019 - 12.2023
Office Administrative Assistant
Attentive Services Home Health, INC
12.2012 - 09.2018
Diploma - Medical Assistant
Watterson College
Bachelor of Science - Public Health
Southern New Hampshire University
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