Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marilyn Cole

Watsonville,CA

Summary

Hospitality and customer service professional with experience in creating positive guest experiences. Skilled in public speaking, storytelling, group leadership, and food service operations. Master Practitioner in Neuro-Linguistic Programming, trained in hypnotherapy and Nonviolent Communication, excelling in rapport-building, conflict resolution, and problem-solving in fast-paced environments.

Overview

2
2
years of post-secondary education
4
4
years of professional experience

Work History

Volunteer

Mount Madonna
Watsonville, California
09.2025 - 09.2026
  • Trained new volunteers on responsibilities, providing guidance and support during onboarding.
  • Enhanced volunteer experience by collaborating with staff and integrating feedback and suggestions.
  • Facilitated daily operations, promoting smooth workflow and timely task completion.
  • Assisted in food preparation for events, set up, and breakdown of community and public events.
  • Prepared diverse menu items in a fast-paced kitchen environment.
  • Coordinated with diverse coworkers to achieve goals and resolve product and service-related issues.
  • Worked and lived Harmoniously with yoga community gaining a yoga practice.

CARETAKER / LEAD TOUR GUIDE

Howes Cavern
Howe cave, NY
05.2022 - 07.2025
  • Led guided tours and informational talks for large groups to showcase attractions and highlights.
  • Collaborated with team members to improve tour delivery and guest satisfaction.
  • Insured safety of all guest and staff 200ft underground.
  • Boatman

Education

Practioner - Hypnotherapy

Udemy
WATSONVILLE, CA
07.2025 - 08.2026

Master Practitioner - Neurolinguistics Programming

Rudra Center
Denton, TX
08.2021 - 08.2022

Skills

  • Volunteer training
  • Customer service
  • Event planning
  • Safety management
  • Team collaboration
  • Public speaking
  • Conflict resolution
  • Coaching and mentoring
  • Effective communication
  • Interpersonal communication
  • Problem-solving
  • Reliability and punctuality
  • [Language] expertise

Timeline

Volunteer

Mount Madonna
09.2025 - 09.2026

Practioner - Hypnotherapy

Udemy
07.2025 - 08.2026

CARETAKER / LEAD TOUR GUIDE

Howes Cavern
05.2022 - 07.2025

Master Practitioner - Neurolinguistics Programming

Rudra Center
08.2021 - 08.2022
Marilyn Cole