Summary
Overview
Work History
Education
Skills
Certification
Assessments
Affiliations
Work Availability
Timeline
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Marilyn Comstock

Marilyn Comstock

Operations Manager
FORT WAYNE,IN

Summary

Dedicated Operations Manager dedicated to employing proven methods and cutting-edge technology to meet business performance expectations. Recognized for successful implementation of measures to cut costs, streamline operations and increase productivity. Self-motivated and successful in collaborating with consultants, area leaders and employees to streamline and strengthen processes and control costs. In-depth knowledge of operational and supply chain management techniques. Detailed approach to maintaining high threshold for business operations.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Ship Dock Operations Manager

Amazon FWA6
Fort Wayne, IN
10.2022 - Current
  • Member of the Launch Team for all 5 phases
  • Launched Amazon Gives Node for all 3 Fort Wayne sites-Planned Community Events
  • Delivered positive employee experiences by implementing effective quality assurance practices.
  • Led cross-functional teams in problem-solving activities related to process improvements.
  • Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
  • Motivated and evaluated personnel for performance improvement and goal achievement.
  • Developed and implemented operational procedures to ensure quality standards are met.
  • Provided technical expertise in the design and implementation of automated systems used in the operations department.
  • Conducted regular reviews of existing policies and procedures for continuous improvement opportunities.
  • Identified areas of deficiency and performed root-cause analysis to solve problems.
  • Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Presented performance and productivity reports to supervisors.
  • Implemented policies and standard operating procedures and managed quality, customer service and logistics.
  • Monitored and improved efficiency of processes, team performance, and customer service.
  • Developed key performance indicators to measure effectiveness of operational processes.
  • Supported accident investigations and prepared related paperwork.
  • Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
  • Coordinated with other departments including safety, quality, maintenance. To ensure efficient operations.
  • Directed operations staff by providing guidance, training, and support in order to meet company objectives.
  • Analyzed data from daily reports to identify trends in production performance metrics.
  • Measured and reviewed performance via KPIs and metrics.
  • Created corrective actions based on adverse KPI trends.
  • Built strong operational teams to meet process and production demands.
  • Produced SOPs to document workplace procedures and optimize productivity through standardization.
  • Anticipated and tracked operational and tactical risks to provide strategic solutions.
  • Developed initiatives for process improvement and reviewed and assessed ongoing operations.
  • Enforced federal, state, local and company rules for safety and operations.
  • Controlled departmental facilities use and approved requests for repairs or improvements.
  • Collaborated with team leaders on quality audits.
  • Maintained accurate inventory records to track stock levels and minimize costs.
  • Assessed employee development needs and provided feedback on their progress towards meeting goals.
  • Improved morale and management communication by creating employee recognition and rewards practices.
  • Managed scheduling and training.
  • Conducted employee observations and documented findings.
  • Analyzed and controlled materials, supplies and equipment operational expenses.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Delegated work to staff, setting priorities and goals.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Responded to information requests from superiors, providing specific documentation.
  • Guided employees on understanding and meeting changing company needs and expectations.
  • Collaborated with management team on long-term strategic planning initiatives for the organization.

Flow Area Manager

Amazon FWA4
Fort Wayne, IN
08.2021 - 10.2022
  • Helped launch GYR2 IXD in Phoenix AZ
  • Member of the Launch Team for all 4 Phases
  • Launched Familes @Amazon Node for Fort Wayne Area
  • Inspected production, quality control and maintenance reports to detect and address production problems.
  • Implemented new processes and procedures tactfully and passionately.
  • Organized promotional activities for Families @ Amazon such as special events like Trunk or Treat.
  • Inspected site facilities regularly to ensure compliance with safety regulations and standards.
  • Coordinated with site managers in all departments to develop plans for improving operational efficiency.
  • Monitored and evaluated downtime performance to ensure goals were met.
  • Supervised 20-30 employees, ensuring optimal productivity.
  • Planned material and equipment needs to drive on-time delivery in concert with project schedule.
  • Coordinated preventive and predictive maintenance programs to maintain optimal equipment functionality.
  • Maintained an up-to-date knowledge of industry trends, legal requirements and other site competition activities.
  • Provided guidance on the implementation of new policies and procedures.
  • Streamlined operations while administering all reporting and compliance procedures for site consisting of 15 managers and 200 total employees.
  • Implemented training initiatives to coach staff on best practices and protocol for enhanced productivity.
  • Resolved conflicts between employees in a professional manner.
  • Identified and developed top talent within employee structure to promote a performance-oriented culture.
  • Cultivated positive rapport with associates and team leadership.
  • Worked with direct reports to develop and implement action plans, improving operating results.
  • Mentored team members by demonstrating best practices for safety and quality.
  • Provided ongoing coaching and training for site managers on how to maximize productivity and minimize downtime.
  • Regularly communicated updates regarding changes in corporate policies or procedures down through employees.
  • Identified opportunities for process improvement across multiple departments.
  • Created and maintained productive relationships with all departments managers and maintenance.
  • Performed periodic risk assessments of the site within the sites/OSHA regulations to identify potential safety hazards.
  • Collaborated with other departments such as maintenance, safety, and quality to achieve goals set by upper management.

PACKAGING SUPERVISOR

WAL-MART DAIRY PLANT
Fort Wayne, IN
06.2018 - 06.2021
  • Part of the Site Launch Team
  • Set up jobs for lines and assisted with printing labels and packaging.
  • Trained new employees on proper techniques for packaging, equipment operation and inventory management.
  • Processed finished product by moving through packaging machines.
  • Updated inventory and production information using warehouse management systems and scanner guns.
  • Assisted with troubleshooting problems related to machinery used in the packaging process.
  • Analyzed data from previous weeks' production runs to identify areas for improvement.
  • Oversaw manual and automated packaging activities.
  • Monitored and reported on production output, quality control, and equipment maintenance.
  • Identified opportunities for cost savings through improved processes or technology upgrades.
  • Conducted troubleshooting to determine root cause and resolve packaging problems.
  • Created reports documenting progress towards meeting monthly goals.
  • Managed the daily activities of a team of 15-40 packaging personnel.
  • Introduced and enforced new standard operating procedures.
  • Managed team schedules and job assignments with strong focus on controlling labor costs through efficiency and proper coverage of peak periods.
  • Inspected finished products for quality assurance before shipment.
  • Coached packaging employees to improve performance and resolve inconsistency issues.
  • Documented deviations and led investigations to determine causes and make positive improvements for future activities.
  • Worked closely with other departments to guarantee that expectations were met or exceeded.
  • Maintained performance, quality and safety standards team-wide.
  • Coordinated with scheduling, production and quality leaders to plan daily operations activities and resolve issues.
  • Ensured all workers adhered to established health and safety regulations.
  • Led training on SOPs, performance strategies and policy updates.
  • Conducted regular reviews of employee performance and addressed any issues or concerns promptly.
  • Developed strategies for improving efficiency in the packaging process.
  • Monitored performance for adherence to procedures, safety rules and quality standards.
  • Provided feedback on ways to reduce costs associated with the packaging process.
  • Engaged in continuous improvement initiatives aimed at optimizing operational processes.
  • Maintained accurate records of packaged goods in inventory system.
  • Collaborated with team members to ensure timely completion of orders.
  • Ensured compliance with safety regulations while operating machinery.
  • Reported any issues related to product quality or safety concerns promptly.
  • Monitored production line operations to identify malfunctions or errors.
  • Inspected finished products for quality assurance.
  • Followed company policies regarding storage and disposal of hazardous materials used in packaging operations.
  • Assigned tasks to employees and monitored productivity, performance and task completion.
  • Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
  • Conducted training in equipment operations and safety procedures, briefing employees of hazards associated with work.
  • Determined budgets, production goals and rates based on company policies and requirements.
  • Directed and coordinated production activities, encouraging employees to meet specifications.
  • Prepared operations data to produce comprehensive reports to management.
  • Recommended opportunities for growth and advancement to motivate employees.
  • Evaluated and assessed personnel to identify potential candidates for promotion.

Education

Bachelor in Operations and Project Management -

Southern New Hampshire University
11.2021

Bachelors of Applied Science in Business Management -

Ivy Tech Community College

High School Diploma -

Celina Senior High

Skills

  • Detail-oriented
  • CGMP
  • Manufacturing
  • Food Safety
  • Internal Audits
  • Supervising Experience
  • Computer literacy\Word processing
  • Production Management
  • Root Cause Analysis
  • SQL
  • Production planning
  • ERP systems
  • HARPC
  • Conflict Management
  • Warehouse management system
  • Logistics Oversight
  • Organizational Management
  • Incidents Management
  • Business Development
  • Labor Relations
  • Performance Reporting
  • Maintenance Planning
  • Inventory Management
  • Performance Monitoring
  • Process Improvement
  • Goal Attainment
  • Regulatory Compliance
  • Employee Motivation
  • Team Leadership
  • Budgeting and Cost Control
  • Workforce Management
  • Business Administration
  • DBMS
  • Data Management
  • Conflict Mediation
  • Building and Facility Management
  • Continuous Improvements
  • Planning and Implementation
  • Work Flow Planning
  • Warehouse Operations
  • Schedule Oversight
  • Supply Chain Distribution
  • Report Generation
  • Process Improvements
  • Performance Management
  • Risk Management
  • Assignment Delegation
  • Inventory Control
  • Data Evaluation
  • SAP Expertise
  • Communication Improvements
  • Product Management
  • Goal Setting
  • Business Development Understanding
  • Operations Management
  • Project Management Abilities
  • Team Building/Leadership
  • Staff Retention
  • Multi-Site Operations
  • Logistics Management
  • Team Building and Leadership
  • Operations Oversight
  • Quality Assurance Controls
  • Business and Operations Management
  • Supply Chain Management
  • Lean Manufacturing and Design

Certification

  • CPR/AED, 05/2020, Present
  • National Society of Leadership and Success, 01/2021, 11/2021

Assessments

  • Scheduling Skills, 02/2019, Completed, https://share.indeedassessments.com/share_assignment/wplnc58tcjutag55
  • Data Analysis, 02/2019, Completed, https://share.indeedassessments.com/share_assignment/brdraruutouvbwl9
  • Management & Leadership Skills: Planning & Execution, 03/2020, Highly Proficient, https://share.indeedassessments.com/attempts/8c9f09ff3ad0d3facda7b837080a3578eed53dc074545cb7
  • Supervisory skills: Motivating & assessing employees, 03/2020, Proficient, https://share.indeedassessments.com/attempts/ad177eea99fec8255aeb37cc4dc1a838eed53dc074545cb7
  • Management & leadership skills: Impact & influence

Affiliations

  • Member, Alumni Association- National Society Of Leadership and Success

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Ship Dock Operations Manager

Amazon FWA6
10.2022 - Current

Flow Area Manager

Amazon FWA4
08.2021 - 10.2022

PACKAGING SUPERVISOR

WAL-MART DAIRY PLANT
06.2018 - 06.2021

Bachelor in Operations and Project Management -

Southern New Hampshire University

Bachelors of Applied Science in Business Management -

Ivy Tech Community College

High School Diploma -

Celina Senior High

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Marilyn ComstockOperations Manager