Accomplished Director of Operations at Community Action of Southern IN, Inc., adept in strategic planning and operations oversight. Excelled in enhancing operational efficiency and business management, achieving significant organizational growth. Skilled in quality assurance and fostering team development, demonstrated through impactful leadership and effective conflict resolution.
Administered offices in the Indiana counties of Clark, Floyd, Harrison, Jefferson and Scott and supervised five Navigator Staff persons to ensure individuals & families had healthcare.
Responsible for outreach, enrollment and reporting