Summary
Overview
Work History
Skills
Languages
Timeline
BusinessAnalyst

Marilyn Figueroa

Queens,NY

Summary

Dynamic manager with a proven track record at Regina Auto Bath LLC, excelling in customer service and team leadership. Enhanced operational efficiency through effective staff training and inventory management, resulting in improved customer satisfaction. Skilled in documentation and reporting, fostering a culture of excellence and accountability within the team.

Overview

14
14
years of professional experience

Work History

Manager

Regina Auto Bath LLC
04.2021 - Current
  • Assisted in daily operations, ensuring smooth workflow and adherence to safety protocols.
  • Supported team members by learning essential tools and systems for efficient task execution.
  • Contributed to maintaining high standards of cleanliness and organization in work areas.
  • Adapted quickly to new processes, enhancing overall team performance and productivity.
  • Managed inventory levels, optimizing stock to meet customer demand and reduce waste.
  • Enhanced customer service standards, leading to improved satisfaction and loyalty rates.
  • Developed training programs focused on product knowledge and effective selling techniques.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Assisted with hiring, training and mentoring new staff members.
  • Oversaw daily operations, ensuring high standards of cleanliness and customer satisfaction.

Home Health Aide

Elite Choice LLC
05.2017 - 12.2021
  • Assisted clients with daily living activities, promoting independence and enhancing quality of life.
  • Monitored vital signs and reported changes to healthcare team for timely interventions.
  • Developed personalized care plans in collaboration with families and healthcare professionals.
  • Trained new aides on best practices for patient care and safety protocols.
  • Maintained accurate documentation of patient progress and care provided, ensuring compliance with regulations.
  • Implemented strategies to improve patient mobility, resulting in enhanced physical health outcomes.
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Provided mobility assistance such as walking and regular exercising.
  • Monitored client health by performing routine pulse, temperature and blood pressure checks.
  • Followed nutritional plans to prepare optimal meals.

Dental Assistant

Brooklyn Family Orthodontics
02.2011 - 05.2017
  • Assisted dentists in procedures, ensuring patient comfort and safety throughout treatments.
  • Prepared examination rooms, sterilized instruments, and maintained organized workspaces for efficiency.
  • Educated patients on oral hygiene practices, enhancing their understanding of dental care.
  • Coordinated patient appointments, managing scheduling conflicts to optimize office workflow.
  • Led infection control protocols, ensuring compliance with industry standards and enhancing patient safety measures.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
  • Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
  • Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Verbal and written communication
  • Staff training and development
  • Staff management
  • Task delegation
  • Complex Problem-solving
  • Documentation and reporting

Languages

Spanish
Native or Bilingual

Timeline

Manager

Regina Auto Bath LLC
04.2021 - Current

Home Health Aide

Elite Choice LLC
05.2017 - 12.2021

Dental Assistant

Brooklyn Family Orthodontics
02.2011 - 05.2017

Similar Profiles

CREATE PROFILE
Marilyn Figueroa