Open To Work
Marilyn Gold
Pinellas Park,FL
Work Preference
Summary
I spent a significant time time in between jobs due to pregnancy and child delivery . I have been raising children for the last 8 years without working , but I'm ready to get back out there and shine like I always do. I've also taken care of my elderly grandparents until they passed. I have a super shift spot for the elderly they are wise beyond my years and live learning from them
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact ,with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.
Overview
17
17
years of professional experience
Work History
Dr.office
Hanni's family medicine
Saint Petersburg, FL
07.2002 - 11.2007
- Managed and maintained executive's calendar, scheduling appointments and coordinating meetings
- Screened phone calls and emails, prioritizing messages and responding on behalf of the executive as needed
- Prepared meeting agendas, presentations, and materials ensuring all necessary documents were available in advance
- Handled confidential information with discretion while maintaining a high level of professionalism at all times
- Assisted with personal tasks such as managing household staff schedules or organizing family events when required
- Maintained an organized filing system both physically and digitally to ensure easy retrieval of important documents
- Provided administrative support by drafting correspondence letters or preparing official documents for signature
- Maintained confidentiality of sensitive information while handling executive-level correspondence
- Provided exceptional customer service to clients, exceeding their expectations on a regular basis
Personal assistant
Dr hannis family medicine
Saint Petersburg, FL
07.2008 - 01.2009
- Managed and maintained executive's calendar, scheduling appointments and coordinating meetings
- Arranged travel accommodations including flights, hotels, and transportation for domestic and international trips
- Screened phone calls and emails, prioritizing messages and responding on behalf of the executive as needed
- Prepared meeting agendas, presentations, and materials ensuring all necessary documents were available in advance
- Handled confidential information with discretion while maintaining a high level of professionalism at all times
- Performed research tasks such as gathering data or compiling reports to support decision-making processes
- Assisted with personal tasks such as managing household staff schedules or organizing family events when required
- Maintained an organized filing system both physically and digitally to ensure easy retrieval of important documents
- Provided administrative support by drafting correspondence letters or preparing official documents for signature
- Anticipated needs of the executive by proactively identifying potential issues or challenges before they arise
- Implemented time management strategies that increased productivity by 75%
- Developed efficient systems for document management resulting in a 35% decrease in search time
- Increased efficiency through effective coordination of multiple projects simultaneously
- Served as point-of-contact for clients/customers/vendors resolving inquiries promptly
- Maintained confidentiality of sensitive information while handling executive-level correspondence
- Provided exceptional customer service to clients, exceeding their expectations on a regular basis
- Demonstrated excellent interpersonal skills when interacting with individuals at all levels of the organization
- Cultivated positive relationships with key stakeholders including vendors, suppliers, and business partners.
- Maintained accurate records of meetings minutes/actions items ensuring follow-up actions were completed on time.
Web Design Assistant
Jiffy reprographics
Clearwater, FL
08.2018 - 02.2019
- Assisted senior graphic designers in the creation and execution of various design projects
- Collaborated with cross-functional teams to gather project requirements and ensure timely delivery of design assets
- Contributed creative ideas and concepts during brainstorming sessions, resulting in innovative design solutions
- Performed image editing, retouching, and color correction using Adobe Photoshop
- Created visually appealing layouts for print materials such as brochures, flyers, and posters
- Designed engaging social media graphics for various platforms including Facebook, Instagram, and Twitter
- Conducted market research to stay updated on current design trends and competitor analysis
- Managed multiple projects simultaneously while adhering to strict deadlines
- Maintained organized digital asset library for easy access to design files across different projects
- Provided support in maintaining brand consistency across all marketing collateral materials
- Implemented user interface (UI) improvements based on usability testing feedback
- Supported the team in creating visually compelling presentations for client pitches
- Participated in client meetings to understand their design requirements and provide creative input
- Ensured compliance with company branding guidelines throughout all design work
- Aided in the production process by preparing final artwork files ready for printing or online publishing
- Closely collaborated with marketing team members on designing effective email campaigns
- Conducted quality checks on design deliverables to ensure accuracy and adherence to project requirements
- Supported senior designers in creating mockups and prototypes for client presentations
- Maintained a strong attention to detail while working on intricate design projects
- Contributed to team brainstorming sessions, offering creative input and suggestions for design concepts
- Aided in the development of marketing materials such as banners, signage, and trade show displays
- Assisted in conducting usability testing sessions to gather feedback on website or application designs
- Managed multiple design projects simultaneously, prioritizing tasks based on deadlines and importance
Sever
Winghouse Bar & Grill
Pinellas Park, FL
05.2005 - 10.2006
- Provided exceptional customer service by promptly greeting and seating guests, ensuring a positive dining experience
- Demonstrated extensive knowledge of menu items, ingredients, and preparation methods to make recommendations and answer questions
- Efficiently took food and beverage orders from patrons, accurately entering them into the POS system for seamless processing
- Collaborated with kitchen staff to ensure timely delivery of meals while maintaining quality standards
- Effectively communicated special requests or dietary restrictions to the kitchen team to accommodate guest needs
- Managed multiple tables simultaneously during peak hours, prioritizing tasks and ensuring efficient service
- Maintained cleanliness and organization of assigned work areas, including dining tables, condiment stations, and server stations
- Handled cash transactions accurately and efficiently using cash registers or handheld devices
- Assisted in setting up dining areas before service hours by arranging table settings, linens, silverware, glassware, etc
- Prepared garnishes for drinks or dishes as required by specific recipes or customer preferences
- Collaborated with bartenders to prepare specialty cocktails or mixed drinks according to established recipes
- Followed all safety protocols regarding food handling procedures and sanitation guidelines at all times
- Resolved guest complaints promptly and professionally by actively listening to concerns and offering appropriate solutions
- Worked collaboratively with other servers/waitstaff as a cohesive team to provide excellent overall service in a fast-paced environment
- Upsold menu items such as appetizers, desserts or specialty beverages resulting in an increase in average check size by 24%
- Consistently achieved high customer satisfaction scores through attentive service resulting in 98% positive feedback ratings on online review platforms
- Suggested wine pairings based on menu selections leading to increased sales of premium wines by XX%
- Trained new waitstaff members on restaurant policies/procedures leading to improved efficiency within the team
- Assisted in the planning and execution of private events, ensuring seamless service and customer satisfaction
- Collaborated with kitchen staff to ensure accurate and timely delivery of food orders resulting in 65% reduction in order errors
- Implemented a system for tracking special dietary requests resulting in improved guest satisfaction by 59%
- Maintained a clean and organized work area at all times, including restocking supplies as needed
- Managed large parties or groups efficiently by coordinating with other servers and kitchen staff leading to increased positive feedback from customers
- Served as a brand ambassador by providing information about the restaurant's history, concept, and menu offerings to guests
- Demonstrated exceptional multitasking skills during peak hours, accurately managing 6 to 10 tables simultaneously
- Developed strong relationships with regular patrons through personalized service resulting in increased customer loyalty
- Increased sales revenue by suggesting daily specials or promotional items to guests resulting in an average increase of 12% per shift
- Closely monitored dining areas for any signs of dissatisfaction or issues requiring immediate attention, proactively resolving them to ensure guest satisfaction
- Participated actively in team meetings and training sessions to stay updated on menu changes, new promotions, or service techniques
- Maintained knowledge of current health regulations related to food safety standards ensuring compliance at all times
- Achieved consistently high check averages through effective suggestive selling techniques resulting in an increase of 29% per month
Phone Sales Representative
Bobs carpet and airduct cleaning
Pinellas Park, FL
02.2005 - 04.2005
- Achieved consistently high sales targets, exceeding monthly quotas by 23%
- Built and maintained a strong customer base through effective relationship building and follow-up
- Utilized persuasive communication skills to effectively promote products and services over the phone
- Demonstrated exceptional product knowledge to address customer inquiries and provide accurate information
- Consistently ranked among top performers in sales conversion rates within the team
- Implemented upselling techniques resulting in an increase of average order value by 9%
- Developed and executed successful cold calling strategies to generate new leads and expand customer base
- Effectively managed a large volume of outbound calls on a daily basis while maintaining quality standards
- Provided excellent customer service by promptly resolving issues, answering questions, and addressing concerns
- Maintained detailed records of all interactions with customers, ensuring accuracy and completeness of information
- Participated in ongoing training programs to stay updated on product features, industry trends, and selling techniques
- Contributed valuable insights during team meetings regarding market trends, customer preferences, and competitor analysis
- Assisted in the development of sales scripts tailored to different target audiences for improved effectiveness
- Managed CRM database effectively by accurately updating customer information after each interaction or sale made
Education
High school graduate - General
Dixie Hollins high
Kenneth City, FL05.2004
Skills
- High energy
- Excellent communication
- Quick learner
- Adobe Photoshop
- Creative brainstorming
- Market research
- Print design
- Customer relationship management
- Administrative support
- Event planning
- Documentation management
- Effective communication
- Problem solving
- Attention to detail
- Time management
- Team collaboration
- Organization
- MS office
- Problem-solving
- Good Telephone Etiquette
- Google drive
- FLUENT IN English but can also sign asl
- Organization and time management
- Microsoft Word
- Interpersonal communication
- Customer relations
- Maintenance & repair
- Relationship building
- Cultural awareness
- Written communication
Additional Information
I spent a significant time in between jobs due to pregnancy and child delivery. I have been raising children for the last 8 years without working, but I'm ready to get back out there and shine like I always do. I've also taken care of my elderly grandparents until they passed. I have a super shift spot for the elderly; they are wise beyond my years and I love learning from them.
Timeline
Web Design Assistant
Jiffy reprographics
08.2018 - 02.2019
Personal assistant
Dr hannis family medicine
07.2008 - 01.2009
Sever
Winghouse Bar & Grill
05.2005 - 10.2006
Phone Sales Representative
Bobs carpet and airduct cleaning
02.2005 - 04.2005
Dr.office
Hanni's family medicine
07.2002 - 11.2007
High school graduate - General
Dixie Hollins high
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Languages
- English, Fluent
- Sign language, Intermediate
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer