Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Marilyn Hall

Rosharon

Summary

Results-driven Team Manager recognized for exceptional leadership and communication skills. Proven expertise in developing and implementing team objectives while effectively mediating interpersonal conflicts. Possesses extensive experience in streamlining daily operations and empowering team members to achieve collective goals. Aiming to leverage strong multitasking abilities to enhance overall team performance and productivity.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Assistant Team Manager

Lifeline Screening
Independence
11.2017 - Current
  • Assisted the team manager by setting clear goals, monitoring progress, and adjusting strategies to meet targets.
  • Assisted in implementing customer feedback mechanisms, leading to an improvement in client satisfaction scores.
  • Set goals for performance and deadlines to comply with company plans and vision.
  • Analyzed data from customer surveys to identify trends in customer satisfaction levels.
  • Fostered an inclusive team culture, promoting diversity and encouraging innovative ideas.
  • Assisting with implementing strategic team objectives aligned with company goals, increasing productivity.
  • Educated patients on healthcare topics, such as disease prevention methods.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.

Campus President

LH Career Institute
Houston
02.2015 - 09.2017
  • Developed curricula and recommended curricula revisions to improve student learning outcomes.
  • Oversaw all campus operations, including budgeting, staffing, and student services.
  • Monitored student performance data such as enrollment trends and graduation rates.
  • Cultivated relationships with local businesses and community organizations to enhance educational opportunities for students.
  • Ensured compliance with state and federal laws governing higher education institutions.
  • Implemented measures designed to increase retention rates among enrolled students.
  • Established policies and procedures and made modifications based on an analysis of operations, performance, and other research information.
  • Participated in accreditation reviews by external agencies such as regional boards of education.

Campus President

Chancellor Healthcare Institute
Houston
05.2012 - 08.2015
  • Developed curricula and recommended curricula revisions to improve student learning outcomes.
  • Planned, administered, and controlled budgets.
  • Oversaw all campus operations, including budgeting, staffing, and student services.
  • Monitored student performance data such as enrollment trends and graduation rates.
  • Cultivated relationships with local businesses and community organizations to enhance educational opportunities for students.
  • Participated in state and national events, developing partnerships with industry to increase university profile.
  • Ensured compliance with state and federal laws governing higher education institutions.
  • Strategized and implemented methods for streamlining processes, controlling costs, and modernizing operations.
  • Assisted faculty by teaching classes, conducting orientation meetings, and scheduling events.
  • Planned, administered, and controlled budgets to maintain accurate financial records, and produce financial reports.

Education

BBA - Marketing Management

Southern New Hampshire University
Manchester, NH
12-2025

BBA - Business Management

Prairie View A&M University
Prairie View, TX
07-2000

MBA - Actively Seeking MBA

Southern New Hampshire University
Manchester, NH

Skills

  • Performance monitoring
  • Customer relationship management
  • Data analysis
  • Team leadership
  • Document control
  • Administrative duties
  • Expense reporting
  • Institutional and Programmatic Accreditation
  • Visionary leadership
  • Enrollment management
  • Faculty development
  • Data-driven decision making
  • Regulatory compliance
  • Budget control
  • Strategic planning
  • Interpersonal communication
  • Program development
  • Admissions oversight

Certification

  • Emotional Intelligence
  • Leading vs Managing
  • Coaching vs Mentoring

Timeline

Assistant Team Manager

Lifeline Screening
11.2017 - Current

Campus President

LH Career Institute
02.2015 - 09.2017

Campus President

Chancellor Healthcare Institute
05.2012 - 08.2015

BBA - Marketing Management

Southern New Hampshire University

BBA - Business Management

Prairie View A&M University

MBA - Actively Seeking MBA

Southern New Hampshire University
Marilyn Hall