Marilyn Henry

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.

• Processed high-volume payment transactions with accuracy and efficiency.
• Monitored transaction discrepancies, resolving issues to maintain compliance standards.
• Implemented process improvements, enhancing overall operational workflows.
• Trained new staff on payment processing systems and procedures.

• Resolved customer inquiries through effective communication and problem-solving techniques.
• Assisted in training new staff on operational procedures and customer service protocols.
• Managed customer accounts while ensuring accurate data entry and record maintenance.
• Implemented process improvements that enhanced response time for customer support requests.
• Filing, Faxing, copying and other duties

Answering incoming calls from internal and external sources, conducted property tours, showcasing amenities and features to prospective tenants, filing, faxing, copying, posting payments,taking maintenance requests and collaborated with marketing team to develop promotional strategies for vacant properties.