Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Marilyn Herrera-Florencio

Rockaway,NJ

Summary

I am bilingual, besides knowing English I speak Spanish fluently and have excellent customer service skills. I’m able to work under pressure, given deadlines and multi-task. I am experienced with multiple types of work environments. I am a very energetic and sociable person in a working environment. I type 55 words per minute and can perform well on my computer even when under pressure. Last, work is a place that must be taken seriously, and I understand that, but given that I’ve worked in multiple work environments I also know and understand that it is a place you spend most of the day and we all like having a good atmosphere at work. I am someone who will always strive to bring the best positive attitude at work so that it remains a good or maybe even a better atmosphere.

Overview

9
9
years of professional experience

Work History

Daycare Assistant Teacher

Learning Experience School
Denville, NJ
03.2022 - 02.2023
  • Planned and organized activities to meet the physical, emotional and social needs of the children.
  • Instructed children in personal hygiene habits such as hand washing, toileting, teeth brushing.
  • Read books aloud to encourage language development while helping students understand story structure.
  • Kept classrooms clean, tidy and well stocked with supplies while ensuring they met health standards.
  • Assisted in developing and implementing age-appropriate activities for children to learn new skills.
  • Developed positive relationships with families by communicating regularly about their child's progress.
  • Collaborated with other staff members to ensure that all safety protocols were followed at all times.
  • Provided a safe, secure and nurturing environment for the children.

Stylist Manager

Forever 21
Paramus, New J
03.2016 - 02.2022
  • Developed and implemented new styling techniques to improve customer satisfaction.
  • Enforced dress code policies among employees while upholding company standards at all times.
  • Collaborated with marketing team to develop promotional campaigns for seasonal collections or special events.
  • Created weekly schedules for the staff, assigning tasks and managing workloads accordingly.
  • Assisted customers in selecting clothing items that best suited their needs and preferences.
  • Analyzed sales trends to identify areas of improvement in product selection or services offered.
  • Provided personalized advice to customers regarding outfit choices or fashion trends.
  • Handled customer issues to satisfaction by listening to complaints and offering effective solutions.

Head Waiter

San Antonio Restaurants Associates
Passaic, NJ
02.2014 - 03.2016
  • Built relationships with regular customers through personalized service.
  • Enforced health and safety regulations in the restaurant dining area.
  • Collaborated with kitchen staff to ensure timely delivery of food orders.
  • Adhered to cash handling policies when accepting payments from customers.
  • Ensured that the dining area was properly set up with clean linens, silverware, and glassware.
  • Assisted servers with taking orders from customers as needed during peak hours.
  • Greeted guests upon arrival and escorted them to their tables.

Education

High School Diploma -

Passaic Highschool
Passaic, NJ
06-2019

Skills

  • Classroom Management
  • Early Childhood Development
  • Supply organization
  • Activity Planning
  • Curriculum Development
  • Classroom Organization

Languages

Spanish
Native/ Bilingual

Timeline

Daycare Assistant Teacher

Learning Experience School
03.2022 - 02.2023

Stylist Manager

Forever 21
03.2016 - 02.2022

Head Waiter

San Antonio Restaurants Associates
02.2014 - 03.2016

High School Diploma -

Passaic Highschool
Marilyn Herrera-Florencio