Open To Work
Marilyn Hoard
Help at Home
Chicago,IL
Work Preference
Job Search Status:
Open to work
Desired start date:
Open to discussion
Desired Job Title
Home Care ProviderCashierJanitorDaycare AssistantCashier
Work Type
Part TimeSeasonal WorkVolunteer
Location Preference
On-Site
Location:
Chicago, IL
Open to relocation:
Yes
Important To Me
Career advancementWork-life balanceFlexible work hoursHealthcare benefitsWork from home option
9
years of professional experience
Accomplished Home Care Provider at Help at Home, leveraging compassionate caregiving and medication administration to enhance client well-being. Built strong relationships and improved patient satisfaction by 20% through effective communication and personalized care plans. Proficient in client documentation and safety protocols, ensuring high standards of care and trust.
Work History
Home Care Provider
2 Years- Provided personal care assistance to clients, ensuring comfort and safety during daily activities.
- Assisted in meal preparation, promoting nutritional health and dietary needs of individuals.
- Administered medications as prescribed, monitoring client responses for any adverse effects.
- Maintained accurate client records, documenting care provided and any changes in condition.
- Developed strong relationships with clients, fostering trust and improving overall well-being.
- Collaborated with healthcare professionals to implement individualized care plans effectively.
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Enhanced patient comfort by providing compassionate and attentive care tailored to individual needs.
- Assisted disabled clients to support independence and well-being.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Assisted patients with self-administered medications.
- Increased patient satisfaction through effective communication and active listening skills to understand their concerns and preferences.
- Upheld strict standards of privacy and confidentiality in all aspects of caregiving, maintaining the dignity and respect for patients at all times.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
Cashier
1 Year 6 Months- Process transactions accurately and efficiently using point-of-sale systems.
- Provide exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintain cleanliness and organization of checkout area to enhance shopping experience.
- Assist in inventory management by restocking shelves and monitoring product availability.
- Handle cash, credit, and gift card transactions with precision to ensure financial accuracy.
- Train new cashiers on operational procedures and customer service best practices.
- Collaborate with team members to optimize workflow during peak hours and improve efficiency.
- Implement promotional displays to increase product visibility and drive sales initiatives.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Janitor
11 Months- Maintained cleanliness and sanitation of classrooms and common areas.
- Operated cleaning equipment, including floor buffers and vacuum cleaners.
- Assisted in setting up facilities for events and activities, ensuring readiness.
- Monitored supply inventory levels, notifying management of restocking needs.
Daycare Assistant
1 Year 3 Months- Assisted in daily care routines, ensuring a safe and nurturing environment for children.
- Supported educational activities, fostering developmental skills through engaging lesson plans.
- Monitored children's behavior, providing guidance to promote positive interactions and conflict resolution.
- Maintained cleanliness and organization of play areas, enhancing overall learning experiences.
Cashier
11 Months- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Boosted team efficiency, shared best practices in cash handling and customer interaction.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Improved efficiency, organized checkout area for optimal workflow.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
- Increased sales of promotional items by informing customers about current offers.
- Fostered positive customer relations by resolving complaints and inquiries promptly.
- Enhanced customer service experience by efficiently processing purchases and returns.
- Implemented loss prevention strategies, reducing instances of theft at checkout.
- Facilitated positive shopping experience, greeted customers warmly upon entry.
- Enhanced customer loyalty by participating in rewards program enrollment.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
Cashier
1 Year- Processed customer transactions accurately using point-of-sale systems.
- Assisted customers with product inquiries and service plans effectively.
- Maintained clean and organized sales floor to enhance customer experience.
- Collaborated with team members to improve store operations and efficiency.
- Resolved customer complaints promptly, ensuring satisfaction remained high.
- Educated customers on device features and promotions to drive sales.
- Managed inventory levels through regular stock checks and replenishment efforts.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Addressed customer needs and made product recommendations to increase sales.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
Education
High School Diploma
Skills
Patient care
Compassionate caregiving
Meal preparation
Housekeeping
Emotional support
Patient transportation
First aid and safety
Housekeeping tasks
Client documentation
Medication administration
Care plan management
Care plan assessment
Behavioral management
Medical appointment coordination
Relationship building
Verbal and written communication
Mobility assistance
Fall prevention
Personal hygiene support
Client safety and first aid
Light housekeeping
Feeding assistance
Dressing assistance
Home care aide
Timeline
Home Care Provider
Help at Home
07.2024 - 07.2026Read More
Cashier
Jewels Osco
04.2021 - 10.2022Read More
Janitor
Judah North Early Learning
01.2020 - 12.2020Read More
Daycare Assistant
New Beginnings Daycare
02.2019 - 05.2020Read More
Cashier
Dollar General Market
01.2018 - 12.2018Read More
Cashier
Boost Mobile Store
01.2017 - 01.2018Read More
Academy of Scholastic Achievements
High School Diploma
Read More