Marilyn Jones

• Worked with maintenance staff to complete timely repairs and enhancements.
• Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
• Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management and internal collaboration.
• Managed community within established cost constraints.
• Inspected buildings, vacant units and common areas regularly to identify repairs needing immediate attention.
• Received and processed resident payments, and updated system accounts with latest information.
• Inspected units before and after tenant moves to write effective leases and determine charges or readiness for new tenants.
• Collected rental payments from residents and kept meticulous records of delinquent accounts.
• Oversaw-person team with effective morale-building strategies, cutting-edge training and motivational coaching on established practices, standards and requirements.
• Contacted correct individuals to perform repairs and maintenance to obtain immediate resolutions.
• Increased office organization by creating filing systems and managing confidential information carefully.

Directly assist Vice President Of Field Operations to oversee, train hire interview of Regional Managers and the properties assigned to their portfolio, assisted with Special Projects and duties delegated by the Vice President of Field Operations.

• Monitored personnel performance to identify opportunities for improvement and develop solutions to productivity issues.
• Facilitated field operations through supervision and direction of field personnel.

• Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
• Established and maintained operational standards for two locations.
• Supervised staff to optimize brand expansion initiatives and productivity.
• Traveled to over two locations per week to manage each store and perform reviews of individual managers and employees.
• Hired and trained [Number] new employees in [Year].
• Assisted in recruiting, hiring and training of team members.
• Interviewed and hired strong candidates for team openings, using newspapers, job boards and social media to find applicants.
• Interacted well with all staff and customers to build connections and nurture relationships.
• Managed daily operations of organization, orchestrating forward-thinking strategies to accomplish profit and expansion goals.
• Worked directly with management, and discuss strategy and mitigate issues.
• Established and maintained operational standards for ten locations.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
• Developed and maintained courteous and effective working relationships.