Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Marilyn LaChester

Elma,WA

Summary

Adaptable medical and human services specialist with 10 years of experience in quality care settings. Combined with my Associate of Applied Science in human services, I am passionate about helping children and families. I am confident that my compassion and patience, as well my ability to listen will make a positive contribution to your company. Empathy: Positive ability to be empathetic due to experience within phlebotomy, caregiving, and domestic violence industries. Recognized for being a caring person that is easy to talk to. Cultural Competence: Attentive to peoples cultures and needs due to experience within phlebotomy, caregiving, and domestic violence industries. Ability to respect people’s cultures and traditions. Active Listening: Respectful in listening to peoples wants, needs, and decisions due to experience within phlebotomy, caregiving, and domestic violence industries. Acknowledge for listening well to others.

Human Services Professional with strong expertise in case management, client support, and community resources. Demonstrates reliable focus on team collaboration and achieving results, with adaptability to meet changing needs. Skilled in client assessment, resource coordination, and crisis intervention. Recognized for effective communication and empathetic support.

Overview

25
25
years of professional experience

Work History

Residental Services Lead Advocate

SafePlace
04.2024 - Current
  • Facilitated client advocacy support, addressing individual needs and enhancing access to resources.
  • Collaborated with community partners to develop and implement outreach initiatives for vulnerable populations.
  • Trained new advocates on best practices and organizational policies, fostering a knowledgeable team environment.
  • Assessed client situations, providing tailored recommendations for intervention and support services.

Direct Services Advocate

Safeplace
02.2022 - Current
  • Advocate for survivors of sexual and domestic violence, perform crisis intervention and ongoing advocacy in person and over phone, and provide clients with referrals and other information. Provide advocacy for sexual assault survivors from a trauma informed, culturally responsive social justice perspective. Assess survivors’ current situation and develop safety plans. Perform general administrative duties.
  • Communication: React calmly and quickly by phone and in person to problem solve emergency situations maintaining a positive attitude in crisis. Advocate in a culturally relevant manner in performance of duties verbally and in writing.
  • Advocate: Compassionate support for sexual and domestic violence clients through crisis intervention counseling, response, advocacy, medical legal and community resources, referrals, safety planning, education to resolve crises.
  • Administrative Management: Accurate documentation of client contact, shift activities, information, community resources, referrals, Sexual Assault Response, safety planning.

Phlebotomist

Paclab (Labcorp)
01.2008 - 01.2010
  • Extracted blood through patients venipuncture or finger sticks. Prepared specimens for transportation including labeling vials accurately and matching blood specimens for patients. Collected drug screens, DNA tests, and heel sticks for infants. Ordered supplied to make sure everything was in stock. Completed clerical duties including checking patients in and answering phones, and data entry.
  • Critical Thinking: Achieved calm demeanor in patients during phlebotomy services by adapting methods and using reward techniques in order to obtain blood samples from patients who are afraid of needles.
  • Inventory Management: Accelerated supply organization by using evaluation and ability to order supplies to oversee all medical stock.
  • Patience: Accelerated patient satisfaction by utilizing capacity to educate them on procedures and communication to deescalate circumstances.

Phlebotomist

Quest Diagnostics
01.2007
  • Serving patients by identifying the best method of retraining specimens, preparing specimens for laboratory testing. Collecting drug screens, data entry, and checking patients in.
  • Active Listening: Enhanced blood work experience by using communication and ability to identify what they need, minimizing chance of fainting.
  • Self-Awareness: Gained patients trust by using ability to ask questions and attend to their needs in order to be self-ware of patient needs.
  • Cooperation: Generated positive reviews by giving patients autonomy and using flexibility in order to cooperate with patient wants.

In Home Caregiver

Copes
01.2001 - 01.2005
  • Assessed medical needs and assist with basic needs. Helped with house keeping and monitored medications. Assisted with personal care such as bathing and grooming, dressing, toileting, and exercise. Completed basic food preparation and errands.
  • Time Management: Directed clients on appointments and other needs by using ability to monitor time and planning daily schedules to keep them on track.
  • Compassion: Consulted families in their time of need by using compassion and ability to listen, creating a caring atmosphere.
  • Reliability: Created great relationships by always being there for clients in order to make them feel secure.

Education

Associate of Applied Science - Human Services – Generalist

Grays Harbor Community College
06.2022

Certificate - Phlebotomy

Aster Technology Institute
01.2007

Skills

  • Self-care techniques
  • Homelessness support
  • Human trafficking awareness
  • Motivational interviewing

Timeline

Residental Services Lead Advocate

SafePlace
04.2024 - Current

Direct Services Advocate

Safeplace
02.2022 - Current

Phlebotomist

Paclab (Labcorp)
01.2008 - 01.2010

Phlebotomist

Quest Diagnostics
01.2007

In Home Caregiver

Copes
01.2001 - 01.2005

Certificate - Phlebotomy

Aster Technology Institute

Associate of Applied Science - Human Services – Generalist

Grays Harbor Community College