Marilyn Lusane
Albany,Ga
Summary
Adept Technician with a proven track record at Procter & Gamble, P&G, where mastered new technologies swiftly, enhancing system performance and customer satisfaction. Skilled in attention to detail and exceptional customer service, spearheaded initiatives that streamlined processes and improved team training, significantly boosting productivity without compromising safety. Professional technician with extensive hands-on experience in troubleshooting, maintenance, and repair of complex systems. Strong focus on team collaboration and achieving results. Reliable with adaptable skill set in diagnostics, electrical systems, and mechanical repairs. Known for effective problem-solving and delivering high-quality outcomes.
Overview
36
36
years of professional experience
Work History
Technician
Procter & Gamble, P&g
02.1989 - Current
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- 2Performed troubleshooting and diagnosis on malfunctioning equipment.
- 35 + years, Maintained a safe work environment by strictly adhering to established safety protocols and guidelines .
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Optimized system performance thorough testing and analysis.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Researched and implemented new technologies and equipment.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
- Streamlined processes by implementing efficient workflows and improving technician training programs.
- Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
- Liaised with internal departments to optimize productivity and efficiency.
- Supported project management teams with expert technical advice, contributing to successful project completions.
- Enhanced team productivity with thorough training on new technologies and procedures.
- Enhanced safety protocols, conducting regular inspections and safety drills for technical team.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Foster Care Provider
Necco
01.2013 - 07.2023
- 14 +years Enhanced the well-being of foster children by providing a safe, nurturing environment and addressing emotional, social, and educational needs.
- Supported education of children under care through consistent attendance to school and attentiveness to homework assignments.
- Collaborated with caseworkers and support teams to ensure proper care for each individual child in the foster system.
- Prepared and maintained individual beds and personal space for foster children.
- Reduced problem behaviors with positive reinforcement and supportive techniques.
- Offered extensive care to troubled older children without likelihood of adoption.
- Transported kids to mandated therapy, extracurricular activities and medical appointments.
- Maintained open communication with caseworkers and support teams to ensure that the needs of each child were being met effectively.
- Assisted foster children with completing homework assignments and improving their overall academic performance.
- Offered consistent guidance during difficult transitions or life changes to help foster children adapt more easily.
- Assisted children through recovery from difficult home or school situations.
- Organized engaging activities for leisure time that encouraged social interaction between all household members while promoting personal growth opportunities for the individuals involved.
- Managed daily routines and schedules, fostering consistency and stability in the lives of foster children.
- Participated in ongoing training opportunities to stay current on best practices in foster care provision.
- Advocated on behalf of each child in court hearings as necessary.
- Maintained accurate records of foster children''s progress, including medical appointments, medications, school achievements, and behavioral issues.
- Assisted older youth transitioning into adulthood by providing guidance on essential life skills and decision-making processes.
- Coordinated with therapists, counselors, and other professionals to create individualized plans for each child''s development.
- Established clear boundaries within the home environment that promoted respect for themselves and others.
- Developed trust-based relationships with each child by offering emotional support and empathetic listening skills when needed most.
- Facilitated family meetings to ensure communication and collaboration between family members.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Arranged medical and psychiatric tests to identify difficulties and indicate potential remedial approaches.
- Collaborated with school personnel, parents and mental health providers to maintain comprehensive and integrated approach to student services.
- Worked with educational team to develop Individual Education Plans (IEPs) for students.
- Fostered a sense of belonging among all household members by celebrating achievements, special occasions, and cultural traditions together.
Education
High School Diploma -
Westover Comprehensive High School
Albany GA06-1984
Skills
- Attention to Detail
- Customer Service
- Works Well Under Pressure
- Multitasking and Organization
Timeline
Foster Care Provider
Necco
01.2013 - 07.2023
Technician
Procter & Gamble, P&g
02.1989 - Current
High School Diploma -
Westover Comprehensive High School
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