Summary
Overview
Work History
Education
Skills
Technologies
Professional Developments
Timeline
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Marilyn Maravelias

Ipswich,MA

Summary

Proactive administrative assistant/office manager with demonstrated experience providing high-level administrative support to companies. Demonstrates superior communication and problem-solving abilities.

Overview

20
20
years of professional experience

Work History

Administrative Support

W.C. Gurrisi & Sons
08.2022 - 01.2023
  • Delivered general administrative support such as preparing expense reports, billing, copying, faxing, filing, review invoices and preparing documents.
  • Responsible for answering phone calls and directing them to the appropriate department.
  • Tracked returns and credits.
  • Organizing of the service department for a more efficient handling of incoming and outgoing parts.

Administrative Assistant

Bait Seafood Company
04.2017 - 07.2022
  • Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Optimized financial processes by handling Accounts Payable and Accounts Receivable.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Customer Service Representative

Kaminski Auctions
05.2015 - 03.2017
  • Maximized productivity by restructuring paper workflow (invoices, bills of lading, and bids).
  • Streamlined call center processes for improved efficiences.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Delivered successful projects by liaising with major shippers and warehouse staff

Office Manager

The Clean Team Corp.
09.2002 - 02.2015
  • Increased sales 300% and company net profit 500% by updating the ACT database and improving comprehensive office management practices.
  • Improved financial reporting by managing accounts receivable, accounts payable, tax preparation, loan reconciliation, financial filings, and payroll.
  • Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.

Education

Military Nursing Degree -

U.S. Navy Hospital Corps School
Great Lakes, IL

Skills

  • Document and finance management
  • Bookkeeping
  • Administrative Support
  • Billing and Coding
  • File organization
  • Telephone etiquette
  • Attention to detail
  • Records management
  • Office administration
  • Verbal communication
  • Organizational skills
  • Budgeting support

Technologies

QuickBooks, MS Office, Outlook, Quicken, Adobe Acrobat, ACT Contact Database.

Professional Developments

- Effective Speaking & Human Relations

- Dale Carnegie Institute

- Tony Robbins Self-Improvement Seminar

Timeline

Administrative Support

W.C. Gurrisi & Sons
08.2022 - 01.2023

Administrative Assistant

Bait Seafood Company
04.2017 - 07.2022

Customer Service Representative

Kaminski Auctions
05.2015 - 03.2017

Office Manager

The Clean Team Corp.
09.2002 - 02.2015

Military Nursing Degree -

U.S. Navy Hospital Corps School

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Marilyn Maravelias