Marilyn McCall
Hayneville,Alabama
Summary
A Motivated office professional with proven skills in managing appointments, meetings, and events. Skilled team player with a strong background in Office Assistant environments. Able to independently organize resources to smoothly meet routine needs and complete special projects. Skilled communicator and problem-solver with the adaptability to handle changing demands. Quick learner with good computer abilities. Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
10
10
years of professional experience
Work History
Chief Tax Clerk
Lowndes County Commission
Hayneville, AL
01.2012 - Current
- Handled 75 calls per day to address customer inquiries and concerns
- Worked within applicable standards, policies, and regulatory guidelines to promote a safe working environment
- Actively listen to customers' requests, confirming full understanding before addressing concerns
- Conducted research, gathered information from multiple sources and presented results
- Worked with customers to understand needs and provide excellent service
- Devoted special emphasis to punctuality and worked to maintain listen outstanding attendance record
- Actively listened to customers, handled concerns quickly, and escalated major issues to supervisor
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Issues resolved, improved operations, and provided exceptional service
- Demonstrated respect, friendliness, and willingness to help wherever needed
- Completed paperwork, recognized discrepancies, and promptly addressed for resolution
- Used coordination and planning skills to achieve results according to schedule
- Carried out day-to-day duties accurately and efficiently
Unit Director
Hayneville, Al
08.2012
Hayneville Boys & Girls Club
09.2003
Education
BBA - Business Administration And Management
Columbia Southern University
Orange Beach, AL10.2023
Bachelor of Arts - Medical Billing & Coding
University of Phoenix
Arizona City, AZ04.2010
Skills
- Business Development
- Business administration
- Staff Management
- Clerical Support
- Self-Motivated
Affiliations
Children Policy Society
Youth Development Club
Alfa Farmers
Trio for Parents
Member of LCPS Organization
Updates and Keep department personnel
records
Direct and oversees all documents
Daily Deposit
Timeline
Unit Director
08.2012
Chief Tax Clerk
Lowndes County Commission
01.2012 - Current
Hayneville Boys & Girls Club
09.2003
BBA - Business Administration And Management
Columbia Southern University
Bachelor of Arts - Medical Billing & Coding
University of Phoenix
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