Hi, I’m
Marilyn McKinley
Saint Louis,MO
Summary
Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Apply advanced Spanish skills to enhance service for customers and collaborate effectively with diverse team members.
Overview
19
years of professional experience
Work History
O'Reilly Auto Parts
Delivery Driver
12.2022 - Current
Job overview
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Delivered packages to customer doorsteps and business offices.
- Fostered positive working relationships with regular customers.
- Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
US Bank Home Mortgage
Mortgage Underwriter
07.2017 - 05.2022
Job overview
- Verified integrity of applicants' information to minimize fraud.
- Determined credit risks by reviewing files in advance and comparing data against internal checklists and guidelines.
- Made careful determinations based on skilled analyses of submitted documentation covering credit histories, employment records and current financial status.
- Maintained mortgage program compliance with federal agencies such as VA, HUD and FNMA.
- Met [Number]-hour timeline consistently, turning around applications quickly with firm approval or denial decisions.
- Monitored pipelines to track and log status of loans.
- Compiled closing packages for drafting and presentation accuracy.
Green Tree Financial
Account Manager
03.2014 - 05.2017
Job overview
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Liaised between account holders and various departments.
- Listened attentively to client feedback and worked with product development team to introduce new services.
- Educated clients on new [Product or service] and updated account information to maintain high standards of client service.
- Managed [Number] accounts by reviewing and mitigating discrepancies and collaborating with account holders.
Citi Mortgage
Mortgage Underwriter
03.2004 - 02.2014
Job overview
- Verified integrity of applicants' information to minimize fraud.
- Determined credit risks by reviewing files in advance and comparing data against internal checklists and guidelines.
- Made careful determinations based on skilled analyses of submitted documentation covering credit histories, employment records and current financial status.
- Maintained mortgage program compliance with federal agencies such as VA, HUD and FNMA.
- Worked with processing team members to communicate errors and obtain missing information for current applications.
- Checked personal and team calculations to validate information and underwriting decisions.
- Compiled closing packages for drafting and presentation accuracy.
- Handled customer complaints with relative ease by conducting research, listening carefully and taking appropriate action.
- Reviewed over [Number] financial statements per [Timeframe].
Education
Eden Theological St Louis, MO
Master of Arts from Theology
05.2022
University Overview
- Honor Roll 3rd. Semester- 2019
- GPA 3.65
Skills
- Forklift Operation
- GPS and Route Planning
- Shipping and Packaging
- Order Picking and Processing
photography ,event coordinator counseling
I am a wedding and event photographer, capturing the story in the moment
Church event planner for several ministry areas
On staff at church for Pastoral care and counseling
Timeline
Delivery Driver
O'Reilly Auto Parts
12.2022 - Current
Mortgage Underwriter
US Bank Home Mortgage
07.2017 - 05.2022
Account Manager
Green Tree Financial
03.2014 - 05.2017
Mortgage Underwriter
Citi Mortgage
03.2004 - 02.2014
Eden Theological
Master of Arts from Theology