Marilyn Molina
Panorama City,CA
Summary
Experienced service professional skilled in enhancing guest satisfaction within high-volume entertainment venues. Proven communication, adaptability, and conflict-resolution abilities contribute to efficient operations and positive guest experiences. Actively pursuing graduate studies in psychology to further leverage interpersonal strengths in guest relations and hospitality.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Food Stand Attendant
Universal Studios Hollywood
Universal City, CA
12.2025 - Current
- Greeted guests, took orders, answered questions about menu items, and processed payments to ensure a positive customer experience.
- Prepared, served, and restocked food, drinks, and supplies to maintain availability and quality for guests.
- Maintained cleanliness of stand and guest areas to promote a welcoming environment.
Developmental Intern
Valentin Family Childcare
North Hills, CA
03.2026 - 04.2026
- Supported early childhood development by planning and facilitating age-appropriate, interactive activities for children
- Promoted social and language development through storytelling, structured play, and educational games.
- Supervised playtime to create a safe, nurturing, and engaging environment for children.
- Assisted lead caregivers in developing lesson plans and providing routine care (meals, hygiene) to support children's daily needs.
House Host
Universal Studios Hollywood
Universal City, CA
09.2025 - 11.2025
- Greeted and welcomed guests upon arrival to enhance visitor experience.
- Greeted and interacted with guests, delivering safety announcements and providing park information, while addressing questions and offering assistance.
- Provided accurate information about park attractions and events to guests.
- Assisted in managing guest flow during peak hours for efficient service.
- Loaded and unloaded guests into the attraction while accurately tracking guest counts to ensure smooth operations.
Resident Assistant (RA)
University of La Verne
La Verne, CA
08.2022 - 06.2024
- Organized and executed 10+ educational and social programs per semester to foster community engagement and support resident connections
- Mediated roommate conflicts and facilitated restorative justice sessions to promote positive living environments
- Conducted safety inspections and enforced university policies while serving in an on-call rotation to ensure resident safety during emergencies
- Provided mentorship to 50+ residents and maintained administrative records
Education
Bachelor's Degree - Psychology
University of La Verne
La Verne, CA04-2026
High School -
St. Genevieve High School
Panorama City, CASkills
- Food safety knowledge
- Point of sale operation
- Client relations
- Safety oversight
- Communication
- Active listening
- Team collaboration
- Adaptable
- Flexible
- Organized
- Punctual
- Dispute resolution
- Interpersonal skills
- Self-motivated
- Office administration
- Patient
- Team collaboration
Affiliations
- Psychology Club
- HSF Scholar Program
Certification
- ServSafe Food Handler Certificate
- California Responsible Beverage Service (RBS) Certificate
Awards
- National Hispanic Recognition Program
- AP Scholar with Honors
- Holistic and Inclusive Practices for Student Success (HIPPS)
Languages
Spanish
Professional
Timeline
Developmental Intern
Valentin Family Childcare
03.2026 - 04.2026
Food Stand Attendant
Universal Studios Hollywood
12.2025 - Current
House Host
Universal Studios Hollywood
09.2025 - 11.2025
Resident Assistant (RA)
University of La Verne
08.2022 - 06.2024
Bachelor's Degree - Psychology
University of La Verne
High School -
St. Genevieve High School