Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marilyn Moss

Notasulga,AL

Summary

Results-driven professional with track record of optimizing operational efficiency and leading teams to success. Recognized for fostering collaborative environment and delivering consistent results. Adept at navigating dynamic business challenges through strong problem-solving and communication skills.

Overview

6
6
years of professional experience

Work History

Office Support Technician

Corps of Engineers Programs Directorate
11.2021 - 06.2024

Provided Administrative Support Assistant to the Directorate ie: executive and administrative assistance, clerical, and office automation.


Reported time and attendance for all of Programs Directorate by reviewing leave codes, and ensuring proper documentation is supported before certifying.


Managed Director calendar coordinated, scheduled all meetings. Utilized the Defense Travel System (DTS) to coordinate travel create travel orders and vouchers, Completed Government Travel functions utilizing the Corps of Engineers Financial Management System and DTS.


Onboarded new hires, created recruitment actions and performed functions in the Auto Noa and Defense Civilian Personnel System to input incentives and SF 50's.

Case Manager

McKesson RX Crossroads
02.2018 - 07.2020

Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.


Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.


Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.


Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.


Documented customer requests and liaise with pharmacist before completing shipment or Adverse Event.



Education

University of Maryland, College Park
College Park, MD

Medical Transcription

Prince Institute
Montgomery, AL
10-2002

Computer Clerical

Riley College
Dothan, AL
06-1990

Skills

  • Customer Service
  • Active Listening
  • Critical Thinking
  • Data Entry
  • Customer Relations

Timeline

Office Support Technician

Corps of Engineers Programs Directorate
11.2021 - 06.2024

Case Manager

McKesson RX Crossroads
02.2018 - 07.2020

University of Maryland, College Park

Medical Transcription

Prince Institute

Computer Clerical

Riley College
Marilyn Moss