Marilyn Newborn
Lawton
Summary
Dynamic Restaurant Manager with a proven track record at Shari's Restaurants, excelling in staff recruitment and complaint resolution. Expert in kitchen oversight and inventory control, I successfully implemented business plans that boosted food and beverage sales. Passionate about enhancing customer experiences through effective management and personalized service.
Overview
24
24
years of professional experience
Work History
Restaurant Manager
Shari's Restaurants
02.1995 - 08.2018
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Carefully interviewed, selected, trained, and supervised staff.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Correctly calculated inventory and ordered appropriate supplies.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Purchased food and cultivated strong vendor relationships.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Reconciled cash and credit card transactions to maintain accurate records.
Mary Kay Consultant
Self-employed
03.2008 - 04.2016
- Provided personalized skincare recommendations to specifically target top concerns.
- Kept up-to-date with style industry standards, trends, and techniques to provide optimal aesthetics services to every client.
- Identified client needs and recommended products based on preferences and requirements.
- Processed product purchases and payments, coordinating packaging, inventory management, and varying customer requests simultaneously.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Conducted consultations to understand client's desired look.
- Demonstrated cosmetic application best practices to achieve desired styles.
- Analyzed customer skin to assess conditions and skin type and suggest products and treatments.
- Attracted customers and generated sales using promotional materials.
Education
GED -
GED Testing Center Wyoming
Cody, WY01-1995
Skills
- Kitchen oversight
- Recruitment
- Menu development
- Restaurant operations management
- Order delivery practices
- Employee schedule management
- Complaint resolution
- Staff management
- Organization and prioritization
- Inventory control and record keeping
Timeline
Mary Kay Consultant
Self-employed
03.2008 - 04.2016
Restaurant Manager
Shari's Restaurants
02.1995 - 08.2018
GED -
GED Testing Center Wyoming
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