MARILYN OBANNER
Chicago,IL
Summary
Detailed-oriented Assistant Administrator with 1 year of experience in managing and streamlining healthcare operations. Proficient in implementing and ensuring optimal patient care. Demonstrates strong analytical and problem-solving skills to enhance overall patient satisfaction and drive continuous improvement in healthcare services. Adept at maintaining compliance with industry regulations and cultivating a collaborative work environment.
Overview
4
4
years of professional experience
Work History
Assistant Administrator/BOM/Director of Admissions
Oak Park Oasis
08.2023 - Current
- Successfully streamlined patient admissions processes, reducing average wait times by 25% and increasing patient satisfaction scores within the first year
- Helped increase the facility census by 30% within less than a year
- Developed and executed employment appreciation programs that helped boost morale throughout the facility, resulting in a 20% increase in employee retention rates and a 10% improvement in overall team efficiency at Oak Park Healthcare.
- Handled sensitive information discreetly, maintaining confidentiality of personal data and proprietary business documents.
- Contributed to a positive work environment by effectively addressing employee concerns and fostering open communication channels among staff members.
- Maintained personnel records and updated internal databases to support document management.
Director of Admissions/Business Office Manager
Austin Oasis
08.2020 - 08.2023
- Responsible for helping individuals get approved for social security and medical benefits
- Responsible for managing and distributing individuals trust fund money
- Worked closely with corporate office to collect payments for any debt owed to facility.
- Served as primary contact for coordination of application screening and tracking, visit and interview arrangement and marketing communications.
- Worked with marketing team to develop recruitment strategies in accordance with organizational goals and within budgetary guidelines.
- Conducted performance evaluations for employees, identifying areas for improvement and providing constructive feedback.
Education
CNA, EKG, Phlebotomy Certifications -
Gensis Healthcare
05.2008
Skills
- Allscripts
- PCC
- Microsoft Offices
- RFMS
- Google Docs
- Medi
- Apploi
- ABE
- SSA
- Copying
- Faxing
- Scanning
- Customer Service
- Office Coordination
- Office Administration
- Document Management
- Records Management
Timeline
Assistant Administrator/BOM/Director of Admissions
Oak Park Oasis
08.2023 - Current
Director of Admissions/Business Office Manager
Austin Oasis
08.2020 - 08.2023
CNA, EKG, Phlebotomy Certifications -
Gensis Healthcare
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