MARILYN O'LEARY
Humble,USA
Overview
6
6
years of professional experience
Work History
Receptionist
Fairytale Photography Studio
09.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Managed multiple tasks and met time-sensitive deadlines.
- Reduced waiting times for visitors by implementing more efficient check-in process.
- Increased customer satisfaction by warmly greeting visitors and promptly addressing their needs.
Recruiting Assistant
Clayton Services
04.2021 - 05.2023
- Maintained and organized electronic files for applicants and tracked feedback created throughout interview process.
- Communicated with applicants across various stages of hiring process.
- Supported hiring process by scheduling interviews, conducting reference checks and completing various paperwork.
- Routed applicants to company website to apply for vacant positions.
- Reviewed applications for experience and fit with posted positions.
Optical Sales Associate
My Eyelab
01.2021 - 04.2021
- Collaborated with team members to maintain a clean, organized, and visually appealing store environment.
- Recommended specific frames, lenses and lens coatings to suit client needs.
- Conducted thorough follow-ups with clients after purchases to ensure satisfaction and address any concerns or questions they might have had about their new eyewear products.
- Coordinated timely processing of special orders for unique frames or customized lenses.
- Efficiently managed inventory, maintaining appropriate stock levels to meet customer demands.
- Educated customers on proper lens care practices to prolong the life of their eyewear investments.
- Provided informative consultations regarding contact lens options suitable for each customer''s lifestyle.
- Answered telephone calls to schedule eye exams and answer pre-screening questions or inquiries.
- Delivered exceptional service by conducting thorough frame adjustments tailored to individual comfort levels.
- Assisted customers in selecting frames and lenses based on their prescription needs and personal style preferences.
- Achieved sales goals by utilizing strong communication skills and understanding of customer needs.
- Managed appointment scheduling for eye exams, maximizing efficiency for both staff and patients.
Assistant Manager
Chinchilla’s Cleaning
09.2018 - 11.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
Diploma -
Humble High School
Humble, TX05.2014
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Verbal and written communication
- Scheduling appointments
- Office Administration
- Administrative Support
- Multi-line telephone operation
Languages
Spanish
Native or Bilingual
Timeline
Receptionist
Fairytale Photography Studio
09.2023 - Current
Recruiting Assistant
Clayton Services
04.2021 - 05.2023
Optical Sales Associate
My Eyelab
01.2021 - 04.2021
Assistant Manager
Chinchilla’s Cleaning
09.2018 - 11.2020
Diploma -
Humble High School
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