Marilyn Pelton
Playa Del Rey,CA
Summary
Independent Nanny adept at taking initiative in creating child-friendly activities. Maintain organized schedules with little parental guidance. Versatile and adaptable in conducting errands, cooking, changing diapers and entertaining children according to parental specifications. Reliable and supportive member of house operations, assisting family as extenuating circumstances arise. Organized childcare professional adept at staying organized and managing hectic schedules. Adheres to kind and compassionate approach when dealing with discipline issues. Career history serving individual families with multiple children in both live-in and live-out scenarios.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work History
Professional Nanny
Thompson Family
Playa Del Rey, CA
01.2022 - Current
- Supported children in play activities, meals and snacks, hygiene and socialization.
- Supervised 2 children under age of two.
- Taught children everyday skills and language.
- Assisted with light housekeeping duties as well as running errands.
- Worked with parents to develop and implement discipline programs to promote positive behavior.
- Built positive and nurturing environments to support child social and emotional growth.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
- Developed games and activities using arts and crafts to support learning and verbal skills.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Engaged with children on age-appropriate level.
- Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills.
- Prepared tasty, healthy meals for children to encourage good eating habits.
- Promoted language development skills through reading and storytelling.
- Monitored schedules to maintain sleeping, eating and school schedules for children.
- Read and discussed stories with children to boost literacy and reading comprehension skills.
- Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
- Maintained updated list of emergency contact information and child's health information in case of emergencies.
- Involved children in caring for household pets and chores.
- Studied and researched food allergies to understand requirements for individuals with such conditions.
- Identified warning signs of emotional and developmental problems in children.
- Assisted children in dressing appropriately for day's activities.
- Stayed current on toy and child-related recalls and safety warnings.
- Played games, worked on puzzles and read books to young children.
Professional Nanny
Alves Family
Culver City , CA
11.2020 - 12.2021
- Supported 7 month old in play activities, meals and snacks, hygiene and socialization.
- Taught children everyday skills and language.
- Assisted with light housekeeping duties as well as running errands.
- Worked with parents to develop and implement discipline programs to promote positive behavior.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Developed games and activities using arts and crafts to support learning and verbal skills.
- Built positive and nurturing environments to support child social and emotional growth.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Engaged with children on age-appropriate level.
- Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills.
- Prepared tasty, healthy meals for children to encourage good eating habits.
- Promoted language development skills through reading and storytelling.
- Played games, worked on puzzles and read books to young children.
- Monitored schedules to maintain sleeping, eating and school schedules for children.
- Organized extracurricular schedules for sports and classes and provided safe transportation to different events.
- Read and discussed stories with children to boost literacy and reading comprehension skills.
- Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
- Maintained updated list of emergency contact information and child's health information in case of emergencies.
- Involved children in caring for household pets and chores.
- Studied and researched food allergies to understand requirements for individuals with such conditions.
- Stayed current on toy and child-related recalls and safety warnings.
- Identified warning signs of emotional and developmental problems in children.
- Assisted children in dressing appropriately for day's activities.
- Met children at bus stop to walk home and assist with crossing street.
Internal Customer Service Manager
Promo Pro Inc.
Little Rock, AR
06.2018 - 10.2019
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Increased sales by 10%.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
- Followed through with client requests to resolve problems.
- Introduced higher standards for customer service and increased efficiency by streamlining operations.
- Resolved concerns with products or services to help with retention and drive sales.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
- Completed special projects by using effective decision making, critical thinking and time management skills.
- Created customer support strategy to increase customer retention.
- Aided senior leadership during executive decision-making processes and generated daily reports to recommend corrective actions and improvements.
- Monitored customer service operations to assess agent performance and provide feedback.
- Researched and corrected regular, advanced and long-standing customer concerns to promote company loyalty.
- Created and reviewed invoices to maintain accuracy while working with customers to answer questions and address payment issues.
- Designed and implemented strategic business plans to achieve growth and sales goals while managing sales team and building long-lasting customer relationships.
- Worked with marketing department to launch and manage promotional activities and campaigns.
- Increased customer retention by developing and offering unique discount options while driving interest in new product lines.
Personal Trainer
Texas Family Fitness
Plano, TX
01.2018 - 06.2018
- Designed specific workout systems for individual clients based on performance ability.
- Trained clients during strength training, cardio vascular exercise and stretching.
- Responsible for over 30 clients weekly.
- Developed, planned and led personal and group fitness sessions as well as well-known specialty fitness programs.
- Explained exercise modifications and contraindicated movements to participants with history of injury.
- Educated customers on preventive care, nutrition, fitness, stress management and ergonomics.
- Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
- Educated club members about relationship between nutrition and fitness.
- Achieved improvements for clients by designing optimal wellness plans and organizing schedules to promote consistency.
- Built customer loyalty by smoothly executing training initiatives.
- Recruited new participants each month with expertise in relationship-building and personal training.
- Created inspirational physical training initiatives to foster healthy lifestyle decisions.
- Increased membership enrollment by using innovative sales and promotional techniques.
- Developed organization systems for personal fitness plans, records and contracts.
- Motivated clients to achieve their personal fitness goals through developing and modifying routines.
- Informed clients about nutrition, lifestyle issues, and weight control.
- Maintained cleanliness of group fitness room, mirrors, floor and fitness equipment.
- Instructed gym members about correct use of weight resistance and cardiovascular equipment.
- Minimized injury risks by advising clients about form and proper clothing.
- Educated clients on effective ways to exercise while on business travel, at home and on vacation.
- Promoted total wellbeing by encouraging students to improve nutrition, weight control and lifestyle.
- Evaluated individual participants to assess conditions and develop suitable training programs.
- Cultivated positive relationships with participants by interacting with group during fitness classes.
Education
High School Diploma -
05.2015
- Extracurricular Activities: Track and Field
- Journalism Member
Journalism
2015.08 - 2017.05
Skills
- Disciplinary Enforcement
- Behavior Modeling
- Regulating Schedules
- Creating Good Habits
- Family Maintenance
- Superior Communication Skills
- Household Support
- Continuous Improvements
- Time Management
- Work Prioritization
- Passion for Health and Fitness
- Communication and Interpersonal Connection
Timeline
Professional Nanny - Thompson Family
01.2022 - Current
Professional Nanny - Alves Family
11.2020 - 12.2021
Internal Customer Service Manager - Promo Pro Inc.
06.2018 - 10.2019
Personal Trainer - Texas Family Fitness
01.2018 - 06.2018
Northwest Mississippi Community College - , Journalism
2015.08 - 2017.05
Plano Sr High School - High School Diploma,
Similar Profiles
Willow WarrenWillow Warren
Summer Nanny at Thompson FamilySummer Nanny at Thompson Family
Tsion ParkerTsion Parker
Babysitter at Thompson FamilyBabysitter at Thompson Family
Shirley StricklandShirley Strickland
Financial Representative at Thompson Family HomesFinancial Representative at Thompson Family Homes