Marilyn Perales
Phoenix
Summary
Community-focused professional with background in volunteer initiatives, contributing to meaningful projects that enhance community well-being. Known for effective teamwork and adaptability in dynamic environments. Reliable and committed to fostering positive outcomes through collaborative efforts. Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
4
4
years of professional experience
Work History
Volunteer
Phoenix Children's Hospital Foundation
10.2023 - Current
- Used strong interpersonal communication skills to convey information to others.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Represented organization positively and professionally while providing community with much-needed services.
- Helped families feel welcomed.
- Provided families with necessities needed.
Lead Sales Associate
Shoe Palace
05.2022 - Current
- Handled cash register operations and customer transactions to process payments.
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Processed and stocked merchandise in accordance with store standards.
- Contributed towards improving the overall store by maintaining a clean and organized work environment.
- Trained new employees on customer service, money handling and organizing strategies.
- Maintained current knowledge of evolving changes in marketplace.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
Cashier
CHAMPS
11.2021 - 05.2022
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule with longer and extra shifts
- Helped customers find what they needed best.
- Set up clothing displays and neatly distributed the remaining clothes.
Cashier
Peter Piper Pizza Inc
09.2020 - 11.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Presented excellent customer service.
- Helped staff with other cleaning tasks.
Education
Bachelor of Science - Health Sciences
Arizona State University
Tempe, AZ05.2026
High School Diploma - Montessori
Camelback High School
Phoenix, Arizona05.2022
Skills
- Problem-solving
- Attention to detail
- Multitasking
- Bilingual
- Teamwork and collaboration
- Organized and efficient
- Leadership qualities
- Community service
- Time management
- Computer skills
- Positive attitude
- Customer service
Additionalexperience - Volunteer
- St Mary's, Volunteer
- St Vincent De Paul, Volunteer
Timeline
Volunteer
Phoenix Children's Hospital Foundation
10.2023 - Current
Lead Sales Associate
Shoe Palace
05.2022 - Current
Cashier
CHAMPS
11.2021 - 05.2022
Cashier
Peter Piper Pizza Inc
09.2020 - 11.2021
Bachelor of Science - Health Sciences
Arizona State University
High School Diploma - Montessori
Camelback High School
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