Marilyn Rey
Miami,FL
Summary
Detail-oriented Permits&Project Coordinator with over 5 years of experience providing dedicated clerical assistance. Offering strong skills in case file management, scheduling and assistance with courtroom proceedings. Organized to handle a high-intensity workload.
Overview
7
7
years of professional experience
Work History
Lead Permit Coordinator
Art Plumbing AC & Electric
09.2022 - 04.2024
- Trained all new permit coordinators how to use the companies system.
- Managed permit application submissions, resulting in faster approval times for clients.
- Resolved permitting issues promptly, minimizing delays for construction projects.
- Expedited permit approvals by effectively communicating project details to relevant authorities.
- Organized and maintained permit files and records, ensuring easy access to relevant information when needed.
- Assisted clients in navigating complex permitting requirements, facilitating successful project completion.
- Streamlined permit processes by coordinating with multiple departments and agencies.
- Coordinated training sessions for new Permit Coordinators to ensure consistent understanding of policies and procedures across the team.
- Monitored progress of ongoing projects closely, addressing any unexpected changes or hiccups proactively.
- Provided exceptional customer service throughout the permitting process, fostering client satisfaction and repeat business.
Permit Coordinator
FLORIDA POWER & LIGHT
09.2022 - 12.2022
- Spearheaded permit application coordination at Florida Power & Light
- Managed permit application submissions, resulting in faster approval times for clients.
- Coordinated training sessions for new Permit Coordinators to ensure consistent understanding of policies and procedures across the team.
- Liaised with various internal departments such as engineering, planning, and legal teams – contributing towards seamless cross-functional collaboration.
- Provided exceptional customer service throughout the permitting process, fostering client satisfaction and repeat business.
- Advised clients on required documents and necessary steps in obtaining permits to streamline their experience.
- Collaborated with other team members to develop strategies for overcoming permitting obstacles.
- Updated operational records or licensing information using computer terminals.
- Researched information in municipal archives upon request of public officials or private citizens.
Assistant PM / Project Coordinator
Advanced Power Technologies
09.2019 - 10.2020
- Streamlined permit submission for enhanced compliance
- Fostered a positive work environment, enabling team members to perform at their best and contribute to successful project outcomes.
- Identified and met customers' expectations and requirements.
- Spearheaded innovative solutions to overcome challenges in meeting tight deadlines or resolving unexpected issues during a project''s execution.
- Developed strong relationships with clients, ensuring clear communication of expectations and timely delivery of results.
- Optimized resource allocation by closely monitoring progress and adjusting tasks as needed to meet deadlines.
- Implemented cost-saving measures to ensure projects were completed on-budget without sacrificing quality.
- Coordinated cross-functional teams to ensure seamless integration of various project components for maximum efficiency.
Service Manager
Paramount Service And Maintenance
03.2017 - 01.2019
- Maintained effective customer service by responding to service requests quickly
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and offer available solutions.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Hired, trained and supervised team of service staff members to meet business goals.
- Analyzed service reports to identify areas of improvement.
- Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
- Monitored inventory levels and placed orders to replenish stock.
- Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.
Education
Licensed Owner -
Skyn Saints LLC
07.2024
High School Diploma -
Barbara Goleman Senior High School
Miami Lakes, FL06.2012
Skills
- Bilingual (Expert)
- Construction knowledge
- Report Preparation
- Microsoft Office
- Activity Coordination
- Team building
- Problem Solving
- Time Management
- Negotiation
- Risk Assessment
- Resource Allocation
- Cross-departmental Communication
- Facilitated cross-departmental communication to align project goals
- Implemented new software tools to increase project reporting efficiency
- Conducted detailed risk assessments to preempt potential project hurdles
- Boosted team efficiency by 20% through strategic leadership and training
- Managed department budgets, ensuring optimal use of resources
- Trained and supported team members to uphold safety and service standards
- Fleet management
- Vendor Management
- Stakeholder Engagement
- Project Reporting
- Project Management
- Innovative Strategies
- Operational Efficiency
- Regulatory Compliance
- Budget Management
Roles And Responsibilities
- Managed construction project permit applications
- Scheduled Inspections with the Building Departments and Fire departments for Rough & Final Inspections
- Schedule FPL Shutdowns directly with FPL
- Streamlined permit submission for enhanced compliance
- Adapted to regulatory changes, maintaining high compliance standards
- Evaluated project compliance, reducing delays by enhancing process accuracy.
- Optimized permit workflow, accelerating project initiation and completion.
- Monitored regulatory updates, ensuring alignment with latest standards.
- Developed strategies for improved inter-departmental collaboration.
- Guided team members in complex permit acquisition, improving efficiency.
- Enhanced compliance protocols, reducing project delays by streamlining permit processes.
- Spearheaded permit application coordination at Florida Power & Light
- Ensured stringent adherence to regulatory requirements
- Fostered collaboration with diverse teams
- Revolutionized permit acquisition process, expediting project timelines
- Interpreted Electrical Plans to verify accurate scope of work
- Monitored regulatory updates to maintain alignment with standards.
- Enhanced compliance by updating permit protocols to meet evolving regulations.
- Steered project completion under budget and schedule constraints
- Resolved complex issues with senior management
- Harnessed innovative strategies for optimal resource allocation
- Streamlined project processes, enhancing operational efficiency and timely delivery.
- Reduced project costs by 15% through strategic vendor negotiations.
- Monitored project timelines, ensuring adherence to deadlines.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Ethnicity
White Hispanic
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Work Preference
Work Type
Full TimePart TimeContract WorkWork Location
RemoteImportant To Me
Career advancementFlexible work hoursWork from home optionWork-life balanceSoftware
Advanced in Quickbooks
Advanced in Microsoft 365 software including Word, Excel, PowerPoint, Outlook, Access, Publisher and Teams
Advanced in Service Titan
Timeline
Lead Permit Coordinator
Art Plumbing AC & Electric
09.2022 - 04.2024
Permit Coordinator
FLORIDA POWER & LIGHT
09.2022 - 12.2022
Assistant PM / Project Coordinator
Advanced Power Technologies
09.2019 - 10.2020
Service Manager
Paramount Service And Maintenance
03.2017 - 01.2019
Licensed Owner -
Skyn Saints LLC
High School Diploma -
Barbara Goleman Senior High School
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