Marilyn Rivera
New York,NY
Summary
Dedicated Sales Associate experienced in retail customer service and store operations. Created welcoming environments and resolved customer concerns through effective communication and organization. Demonstrated flexibility and integrity while driving sales and supporting team efforts.
Overview
3
3
years of post-secondary education
11
11
years of professional experience
Work History
Sales Associate / Retail Team Member
Nordstrom
New York, NY
01.2025 - 02.2026
- Delivered attentive customer service, assisting shoppers in locating products that met their needs.
- Managed daily store operations, ensuring a welcoming and organized sales floor.
Private Child-Care Provider
Private Family
New York, NY
01.2017 - 01.2024
- Planned and implemented educational activities, crafts, and age-appropriate learning experiences to foster developmental growth.
- Prepared nutritious meals, assisted with homework, and organized outdoor activities to promote healthy habits and learning.
- Cared for two children, ages three and five, ensuring safety and engagement through play and structured activities.
Keyholder / Customer Service Manager
Key Food Supermarket
New York City, NY
01.2017 - 01.2021
- Answered customer questions and resolved complaints, providing friendly service to enhance customer satisfaction.
- Operated cash registers, processed payments and returns, ensuring accuracy in all transactions.
- Maintained store cleanliness and organization, stocked shelves, and supported daily operations to improve shopping experience.
Cashier / Sales Representative
Superdry
New York, NY
01.2015 - 01.2017
- Provided customer-focused service, assisting customers in selecting products that matched their needs and enhancing overall shopping experience.
- Processed payments and balanced cash drawers, ensuring accurate financial transactions and contributing to reliable cash management.
- Maintained store presentation and organized inventory for efficient operations.
Education
High School Diploma -
Norman Thomas High School
New York City, NY 09.2008 - 01.2012
PROFESSIONAL PROFILE
Bilingual in Spanish
Timeline
Sales Associate / Retail Team Member
Nordstrom
01.2025 - 02.2026
Private Child-Care Provider
Private Family
01.2017 - 01.2024
Keyholder / Customer Service Manager
Key Food Supermarket
01.2017 - 01.2021
Cashier / Sales Representative
Superdry
01.2015 - 01.2017
High School Diploma -
Norman Thomas High School
09.2008 - 01.2012