Summary
Overview
Work History
Education
Skills
Certification
Timeline
Cashier
Marilyn Robinson

Marilyn Robinson

Henderson,NV

Summary

Training professional with extensive leadership experience in process and productivity improvements, performance management and curriculum design, motivated to improve organization by creating environment of collaboration, trust, innovation and accountability. Exceptional talent delivering multi-modal training. Confident with demonstrating and facilatating enhanced guest service practices and seminars. Highly effective at educating people at all different skill levels. Successful at developing and improving training programs. Great planner and conflict manager experienced in collaborating with stakeholders and managers in order to understand and identify training needs for departments. Expertise in technical and casino games training. Team-oriented self-starter bringing 10 plus years in exclusive and unique training and staff development techniques and solutions. Exceptional communication skills. Accomplished and well-versed in selecting trainers, curriculum and course plans to achieve luxury resort training objectives. Effective at leading courses on diverse topics. Prepared to offer 10 plus years of progressive training experience and take on a challenging new role at Fontainebleau.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Training Manager

Atlantis Resorts And Casino
08.2000 - 07.2021
  • Experienced in adult learning principles and instructional design.
  • Strengthened interdepartmental communication and collaboration by facilitating cross-functional training sessions, fostering a culture of teamwork and mutual support.
  • Ensured seamless integration of new systems and process changes within the organization through comprehensive change management.
  • Created comprehensive training manuals.
  • Built relationships with industry experts in order to maintain insights of industry trends and emerging best practices in talent development. Adept at ensuring the organization maintained a competitive edge in workforce capabilities and initiatives driven by excellent guest service.
  • Increased productivity by conducting regular skills gap examinations and addressing identified needs with targeted training interventions.
  • Championed employee recognition programs, celebrating individual achievements and reinforcing the value of ongoing personal development.
  • Selected and assigned instructors to conduct specific training programs.
  • Researched, developed and implemented exciting training programs to increase employee productivity and morale for line staff, supervisor, and manager level employees.
  • Gained strong leadership skills by managing projects from start to finish.
  • Proven ability to learn quickly and adapt to new situations.
  • International experience successfully managing training projects

Education

Bachelor Of Arts - Human Resources Management

Colorado Technical University
Colorado Springs, CO

Associate Degree In Journalism And Communications - Communications

University of The Bshamas
Nassau, Bahamas
05.2015

Skills

  • Team Demonstrations
  • Content Development
  • Cisco WebEx
  • Learning Strategies
  • Course design
  • Instructor Training
  • Personal Development Sessions
  • Staff Development
  • Exceptional communicator
  • Class coordination
  • New Hire Training
  • Written and oral communication
  • Employee Coaching
  • Small Group Instruction
  • Group Trainings
  • Training Manual Creation
  • Multimedia Visual Aids
  • Technical training
  • Relationship Building
  • Leadership training
  • Decision-Making
  • Workflow Process Improvement
  • New Hire Orientation
  • Core Values Management
  • Public Speaking
  • Customer Service

Certification

Certified instructional, designer, developer.

Certified by Langevin Learning Services

Timeline

Training Manager

Atlantis Resorts And Casino
08.2000 - 07.2021

Bachelor Of Arts - Human Resources Management

Colorado Technical University

Associate Degree In Journalism And Communications - Communications

University of The Bshamas
Marilyn Robinson