Marilyn Rosa
Albrightsville,PA
Summary
Adaptable Document Controller offering background in process improvements and document preparation. Dependable professional with exceptional computer talents.
Overview
2022
2022
years of professional experience
2022
2022
years of post-secondary education
Work History
Quality Assurance Document Specialist
Apex Systems
6 2021 - 5 2024
- Assisted with Guidehouse on ERAP program for New York
- Using team chat, spreadsheets, CSR, and docuphase to do quality assurance on applications submitted for payment for rental assistance to Landlords to help stop evictions or help the people of New York in arrears
- Confirming information submitted by applicants with supporting documents for example identification, lease, notice of arrears and landlord information check for accuracy on application in order to submit for payment
- Contract
Document Specialist
Talent Bridge
01.2021 - 05.2021
- Assisted in the project for PPP loans at Wells Fargo
- Using the mainframe looked up Sole Proprietorships applications and reviewed the documents submitted by customer in another system called BDCMS in order to do the payroll verification using the Originations Review Tool to see if they qualified for the loan
- Noted the mainframe with results and approved or declined the application
- Also assisted in the team Relook assuring the applications was done correctly with different entities Sole Proprietorships, Partnerships, Corporations and Non-profits and notating mainframe and sending email with the results
- Remotely
- Contract
Registration Representative
Florida Hospital
04.2015 - 12.2016
- Provide Customer Service and patient experience to patients
- Registering patients entering the emergency room or through EMS
- Obtaining patient demographics and explaining to patient their insurance benefits
- Collecting copay deductible and/or co-insurance
- All while providing excellent patient experience and demonstrating the mission of extending the healing ministry of Christ
Claims Representative
Geico
09.2013 - 06.2014
- Customer Service
- Taking Accident Reports
- Manage over 30 claim files a week
- Filing Documents
- Organizing claim files
- Follow up with customers
- Set up Inspections and Rentals
- Resolve claim files to close in 30 days
- Inbound Call Center
Education
medical billing and coding certificate -
orange technical college
winter park, flBachelors - Business Management (SPECIALIZING IN ACCOUNTING), Spanish
Stony Brook University
Stony Brook, NYAssociates in Science Degree - Business Administration
Suffolk Community College
Brentwood, NYSkills
Microsoft Office
Microsoft Word
Microsoft Excel
Typing Speed
Problem Solving
Multitasking
References
Provided upon request.
Timeline
Document Specialist
Talent Bridge
01.2021 - 05.2021
Registration Representative
Florida Hospital
04.2015 - 12.2016
Claims Representative
Geico
09.2013 - 06.2014
Bachelors - Business Management (SPECIALIZING IN ACCOUNTING), Spanish
Stony Brook University
Associates in Science Degree - Business Administration
Suffolk Community College
Quality Assurance Document Specialist
Apex Systems
6 2021 - 5 2024
medical billing and coding certificate -
orange technical college