
Hospitality sales professional with expertise in group sales, event coordination, and luxury hotel guest services. Skilled in client relationship management, lead generation, and supporting sales teams to drive revenue. Adept at contract administration, CRM systems, and coordinating large-scale bookings.
· Deliver client communications and administrative support to improve client satisfaction and retention.
Oversaw community outreach initiatives to expand brand recognition and engagement.
· Supported corporate client sales and events team with planning, vendor negotiations, and logistics.
· Assisted with budget management and client-facing communications to drive attendance and engagement.
· Coordinated event timelines and collaborated with internal teams to deliver exceptional experiences.
· Coordinated group sales from initial to final billing, supporting sales managers and achieving revenue goals.
· Prospected and qualified leads, contributing to business development and pipeline growth.
· Managed contracts, group reservations, and VIP requests, ensuring flawless client experiences.
· Partnered with revenue teams to secure favorable terms and maximize profitability.
· Provided sales support by managing group bookings, processing payments, and coordinating VIP services.
· Upsold rooms and premium services, driving incremental revenue.
· Served as key liaison between sales managers, operations teams, and guests to ensure smooth execution of events and stays.