Summary
Work History
Education
Skills
Timeline
Overview
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Marilyn Slattery

Marilyn Slattery

Lincoln,US

Summary

Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams. Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs. Astute Business Owner experienced in operations management, competitive analysis and financial management. Demonstrated success in growth and innovation. Capitalized on new trends and technologies to boost business initiatives and reach sales objectives. Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful teams. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Work History

Owner

Slattery Practice Management Consulting Services
01.2015 - Current
    • Managed day-to-day business operations.
    • Consulted with customers to assess needs and propose optimal solutions.
    • Trained and motivated client employees to perform daily business functions.
    • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
    • Discovered areas of improvement by generating quarterly operational and sales reports.
    • Reduced staff turnover.
    • Significantly decreased write-offs and collections.

Vice President and Director

MacPractice Business Services
02.2016 - 03.2023
    • Hired and directed teams to achieve daily and long-term operations and business goals.
    • Worked closely with leadership team to strategically affect operational direction.
    • Managed daily operations while overseeing multiple client practices to foster increased productivity.
    • Monitored office workflow and administrative processes to keep operations running smoothly.
    • Provided services to average of 50 clients per month.
    • EBITDA for 2022 averaged 40-45%
    • Increased company growth through collaboration with sales and marketing departments
    • Identified opportunities to improve business process flows and productivity
    • Established performance goals for department and provided methods for reaching milestones

Business Office Director

Nemaha Valley Community Hospital
04.2013 - 12.2014
    • Set and administered budgets with detailed tracking.
    • Oversaw financial operations such as accounts receivable, accounts payable and payroll. Successfully met Revenue Cycle Management goals.
    • Completed assessments of bad debt, labor costs, operating expenses and other areas of importance.
    • Reported directly to CFO.
    • Communicated with insurance providers to resolve payment and coverage issues.
    • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
    • Provided credentialing services for medical staff.
    • Consistently met department goals.

Practice Manager

Nebraska City Medical Clinic
06.2006 - 03.2013
  • Provided outstanding support to entire staff which helped improve process flow and boosted efficiency.
  • Developed close working relationships with front office and back office staff.
  • Boosted staff morale by offering constructive feedback and specific direction.
  • Assessed processes and procedures, complying with OSHA and HIPAA regulations.
  • Developed policies and procedures for effective practice management.
  • Oversaw accounting, budgeting, and financial reporting.
  • Assisted with regulatory issues such as compliance.

Owner & Director

Kids Depot Preschool And Daycare
03.2001 - 12.2005
  • Provided daycare and preschool services for 50 families over period of 4 1/2 years to meet needs of small rural community.

Business Office Director

Nemaha County Hospital
04.1999 - 04.2001
  • Oversaw financial operations such as accounts receivable, accounts payable and payroll.
  • Communicated with insurance providers to resolve payment and coverage issues.
  • Set and administered budgets with detailed tracking.
  • Completed assessments of bad debt, labor costs, operating expenses and other areas of importance.
  • Utilized company's accounting systems to review reports and prepare assessments.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Resolved financial discrepancies and customer billing issues with timely attention.
  • Updated reports, managed accounts, and generated reports for company database.

Manager

Bryan Physician Support Services
09.1994 - 03.1998
  • Assisted with development of practice management service for Bryan Hospital physicians. Provided technical support and medical coding and billing services for hospital physician clinics.

Account Manager

HealthCare Advantage PPO
08.1991 - 10.1994
    • Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
    • Maintained and renewed client contracts for large PPO for 7 states.
    • Directed sales support staff in administrative tasks to help sales reps close deals.
    • Built client relationships by acting as liaison between customer service and sales teams.
    • Created proposals for new and repeat customer business transactions.
    • Monitored and analyzed customer feedback to identify opportunities for improvement

Benefits Specialist

Ocean Drilling & Exploration Company
01.1990 - 10.1991
    • Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email, and in-person interactions.
    • Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
    • Observed strict procedures to maintain data and plan participant confidentiality.
    • Collaborated with HR to develop and maintain up-to-date benefits manual.
    • Implemented open enrollment system to streamline benefits processes for employees.
    • Coordinated and conducted employee orientations to promote understanding of coverage and options.

Education

Bachelor of Science - HealthCare Administration

Bellevue University
Bellevue
05.2011

Skills

  • Budget Development & Business Planning
  • Manage Client and Company Operations
  • Staff Training
  • Revenue Cycle Management
  • Sales & Marketing
  • Leadership
  • Medical and Dental Billing Services
  • Provider Relations
  • Proficient in Microsoft Office
  • Customer Relations
  • Verbal and Written Communication
  • Operations Management
  • Business Administration
  • Sales Leadership
  • Client Service
  • Coaching and Mentoring
  • Contract Negotiation Expertise
  • Quality Management Systems
  • Bidding Process
  • Staff Hiring
  • Project Estimating
  • Training and Development
  • Human Resource Management
  • Business Launch
  • Profit and Loss
  • Product Branding
  • Contract Management
  • Talent Development
  • Project Management
  • Strategic Project Planning
  • Marketing and Advertising
  • Employee Motivation and Performance
  • KPI Management
  • Leadership and People Development
  • Change and Growth Management
  • Operational Efficiency and Safety
  • Executive Leadership
  • Tradeshow Events
  • Finance and Accounting Operations
  • Sales Growth
  • People and Culture
  • Vendor Negotiations
  • Preschool Programs
  • Balanced Work Ethic
  • Innovative and Visionary
  • Accounts Payable and Accounts Receivable
  • Build Revenue Streams
  • Effective Communicator and Public Speaker
  • Management Team Leadership
  • Develop Business Structures
  • Operational Analysis
  • Analytical and Critical Thinker
  • Insurance Recommendation
  • Industry Expertise
  • Departmental Coordination
  • Corporate Strategy and Development
  • Reducing Costs
  • Results Orientation
  • Consulting

Timeline

Vice President and Director

MacPractice Business Services
02.2016 - 03.2023

Owner

Slattery Practice Management Consulting Services
01.2015 - Current

Business Office Director

Nemaha Valley Community Hospital
04.2013 - 12.2014

Practice Manager

Nebraska City Medical Clinic
06.2006 - 03.2013

Owner & Director

Kids Depot Preschool And Daycare
03.2001 - 12.2005

Business Office Director

Nemaha County Hospital
04.1999 - 04.2001

Manager

Bryan Physician Support Services
09.1994 - 03.1998

Account Manager

HealthCare Advantage PPO
08.1991 - 10.1994

Benefits Specialist

Ocean Drilling & Exploration Company
01.1990 - 10.1991

Bachelor of Science - HealthCare Administration

Bellevue University

Overview

33
33
years of professional experience

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Marilyn Slattery