Sales Associate /
Ross Dress For Less
Phoenix, AZ
06.2013 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites
- Supervised changing rooms, rehanging unwanted merchandise and supporting loss prevention initiatives
- Recommended accessories and complementary purchases to boost revenue
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations
- Maintained records related to sales, returns and inventory availability
- Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers
- Answered customer questions about sizing, accessories and merchandise care
