Marilyn Valencia- Tapia
Manteca,CA
Summary
Proven efficiency in package handling and customer service, notably at Fed Ex Ground, where I enhanced package safety and reduced damage rates. Skilled in safety awareness and pressure washing, I excel in fast-paced environments, significantly improving operational workflows and customer satisfaction through meticulous quality control and effective communication.
Overview
9
9
years of professional experience
Work History
Car Washer
Valencia Car Care
01.2023 - Current
- Maintained cleanliness and organization of the workplace, promoting a positive image for the company.
- Greeted customers and guided cars into washing and detailing area.
- Vacuumed and steam cleaned interior floors carpet and seating.
- Answered customer questions on pricing, products, procedures, and materials used.
Shipping Clerk
AMP Printing
02.2015 - 09.2023
- Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
- Collaborated with customer service team to resolve shipping issues and provide timely updates to clients.
- Reviewed order data to verify transactions and shipping dates.
- Reduced shipping errors by implementing a thorough quality control system for outgoing orders.
Package Handler
Fed Ex Ground
09.2022 - 01.2023
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
Education
High School Diploma -
Civicorps Corpsmember Academy
Oakland, CA06.2009
Skills
- Safety awareness
- Pressure washer
- Efficient Work Pace
- Tire Cleaning
Languages
Spanish
Limited Working
Timeline
Car Washer
Valencia Car Care
01.2023 - Current
Package Handler
Fed Ex Ground
09.2022 - 01.2023
Shipping Clerk
AMP Printing
02.2015 - 09.2023
High School Diploma -
Civicorps Corpsmember Academy